Making cards with my Cricut
Rhotonya(Toni) Cole-Rollner
Records Associate
Denver,CO
Summary
Records Associate II with over 10 years of experience in data entry, administrative support, and quality assurance. Demonstrates strong proficiency in managing and classifying documents, updating reports, performing detailed quality checks, as well as, Excel, Word, and Outlook, with a keen eye for attention to detail. Dedicated to continuous learning and contributing to a company that values integrity and personal growth.
Overview
23
23
years of professional experience
Work History
Records Associate II
Computershare (acquired by NewRez LLC on May 1st, 2024)
08.2021 - 08.2024
- Executed bulk updates for classification codes in Global Viewpoint (GV)
- Classified PDFs by assigning identifying codes in GV
- Added new deals and updated the Image Recon Summary Report (IRS)
- Conducted quality assurance on associates’ work
- Managed document images in GV.
Records Associate I
Computershare
12.2020 - 08.2021
- Verified borrower information in GV against Excel records
- Downloaded and extracted images from Doc Acuity for new loans
- Maintained and updated the Image Recon Summary report
- Analyzed Minimum Docs Exception Reports for missing documents.
Front Desk Associate/Medical Record
Rocky Mountain Cancer Centers
03.2015 - 12.2020
- Managed financial Transactions, including deposits and payments
- Greeted and assisted visitors and patients
- Updated patient accounts with scanned IDs and forms using Centricity
- Handled mail and multi-line phone systems
- Ensured accurate filing and timely retrieval of medical records.
Temp Worker
Lakeshore Staffing
01.2013 - 04.2014
- Maintained punctuality and high attendance
- Adhered to quality standards to maximize customer satisfaction.
Business Office Specialist
Life Cafe At Home
04.2012 - 12.2012
- Checked Daily Activity Reports and filed visit notes
- Researched and resolved missing orders
- Processed payroll using Horizon software.
Image Clerk II
SOURCECORP Inc.
10.2011 - 02.2012
- Sorted and processed mail into lockboxes
- Entered and scanned documents using Integrapay and Opex Software.
Document Scanner
ImageDoc
07.2010 - 02.2011
- Gathered, sorted and scanned documents for computer entry.
Cash Control Analyst
Centura Health
01.2002 - 11.2009
- Processed patient credit cards and prepared bank deposits
- Entered data for bank statement reports
- Managed document sending and receiving with Iron Mountain.
Education
Master of Arts - Industrial and Organizational Psychology
Argosy University
Denver, CO05.2013
Bachelor of Arts - Psychology
Argosy University
Denver, CO11.2010
Bachelor of Arts - Liberal Arts and General Studies
Colorado State University
Fort Collins, CO12.1993
Skills
- Medical Records Filing
- Administrative Support
- Credit Card Handling
- Data Entry
- Mail handling
- Cash Handling
- Records Management
- Databases (Global Viewpoint)
- Sorting and labeling
- Multi-Line Phone Systems
- Staff Training
- Medical Records Retrieval
- Basic knowledge of Excel, Word, and Outlook
- Strong attention to detail
- Quality Assurance
- Document Scanning
- Clerical skills
- Interpersonal Skills
- Time Management
- Written Communication
I love making cards using my Cricut
I have a Cricut machine my husband gave me for Christmas. I love making cards with it, along with other projects.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Affiliations
LinkedIn: https://www.linkedin.com/in/rhotonya-toni-cole-rollner-8a82311/?trk=public_profile-settings_edit-profile-content#:~:text=www.linkedin.com/in/rhotonya%2Dtoni%2Dcole%2Drollner%2D8a82311
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceHealthcare benefits401k matchPaid time offFlexible work hoursWork from home optionQuote
Nothing is impossible, the word itself says I'm possible.
Audrey Hepburn
Interests
Collecting postcards
Timeline
Records Associate II
Computershare (acquired by NewRez LLC on May 1st, 2024)
08.2021 - 08.2024
Records Associate I
Computershare
12.2020 - 08.2021
Front Desk Associate/Medical Record
Rocky Mountain Cancer Centers
03.2015 - 12.2020
Temp Worker
Lakeshore Staffing
01.2013 - 04.2014
Business Office Specialist
Life Cafe At Home
04.2012 - 12.2012
Image Clerk II
SOURCECORP Inc.
10.2011 - 02.2012
Document Scanner
ImageDoc
07.2010 - 02.2011
Cash Control Analyst
Centura Health
01.2002 - 11.2009
Master of Arts - Industrial and Organizational Psychology
Argosy University
Bachelor of Arts - Psychology
Argosy University
Bachelor of Arts - Liberal Arts and General Studies
Colorado State University
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