RHYDER ROBISON
Surprise,AZ
Summary
Responsible professional with experience in retail operations, personnel management, and customer service. Proven success in leading high-performance teams and developing customer-centric strategies to push sales and increase customer loyalty. Skilled at driving process and policy optimization, streamlining operations, and utilizing data-driven insights to increase efficiency. Looking to begin a new career in which I can grow and develop.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Manager
Walgreens
Scottsdale, AZ
05.2014 - 06.2023
- Approved regular payroll submissions for employees
- Handled any customers complaints to assure their issues were resolved
- Mitigated business risks by working closely with staff members and assessing performance
- Recruited, hired, and trained initial personnel
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted in training new employees on pharmacy procedures.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Education
High School Diploma -
Ironwood High School
05.2014
Skills
- Work Planning and Prioritization
- Payroll Administration and Timekeeping
- Database Maintenance
- Inventory Tracking and Management
- Sales Expertise
- Accurate Cash Handling
- Insurance Verification
- Drug Inventory Management
- Prescription Filling
- Order Verification
Certification
Pharmacy Technician - License # T074455
PTCB certified
Timeline
Store Manager
Walgreens
05.2014 - 06.2023
High School Diploma -
Ironwood High School
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