Rhyleigh Horne
Angier,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Help Desk Technician
Cape Fear Christian Academy
Erwin, NC
01.2021 - 05.2023
- Provided basic end-user troubleshooting and desktop support.
- Maintained accurate documentation of help desk tickets, ensuring proper tracking and resolution of issues.
- Enhanced customer satisfaction by resolving technical issues in a timely and efficient manner.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
Cashier
Sweet Frog Frozen Yogurt
Dunn, NC
05.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Arts - Mathematics
Meredith College
Raleigh, NC05.2027
High School Diploma -
Cape Fear Christian Academy
Erwin, NC05.2023
Skills
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Money Handling
- Fast Learner
- Attention to Detail
Timeline
Cashier
Sweet Frog Frozen Yogurt
05.2022 - 08.2022
Help Desk Technician
Cape Fear Christian Academy
01.2021 - 05.2023
Bachelor of Arts - Mathematics
Meredith College
High School Diploma -
Cape Fear Christian Academy
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