Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Help Desk Technician
Cape Fear Christian Academy
01.2021 - 05.2023
Provided basic end-user troubleshooting and desktop support.
Maintained accurate documentation of help desk tickets, ensuring proper tracking and resolution of issues.
Enhanced customer satisfaction by resolving technical issues in a timely and efficient manner.
Analyzed issues to identify troubleshooting methods needed for quick remediation.
Cashier
Sweet Frog Frozen Yogurt
05.2022 - 08.2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Arts - Mathematics
Meredith College
Raleigh, NC
05.2027
High School Diploma -
Cape Fear Christian Academy
Erwin, NC
05.2023
Skills
Work Ethic and Integrity
Patience and Empathy
Time management skills
Money Handling
Fast Learner
Attention to Detail
Timeline
Cashier
Sweet Frog Frozen Yogurt
05.2022 - 08.2022
Help Desk Technician
Cape Fear Christian Academy
01.2021 - 05.2023
Bachelor of Arts - Mathematics
Meredith College
High School Diploma -
Cape Fear Christian Academy
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