Rhyniesha Walton
Minneapolis,Mn,IN
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen.
Reliable employee seeking a position. Offering excellent communication and good judgment.
Experienced customer satisfaction with over 8 years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of all tasks and trained in many skills. Motivated to learn, grow and excel in Industry.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Hunt's Hair And Wigs
Indianapolis, IN
07.2019 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Responded to customer requests for products, services and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Delivered excellent customer service, resulting in consistent Number% customer satisfaction rating.
Merchandise Manager
Hunt's Hair And Wigs
Indianapolis, IN
07.2019 - Current
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Introduced new products or services, increased marketing activities and improved customer service to drive sales.
Sales Representative
AJ Beauty
Indianapolis, IN
03.2016 - 07.2019
- Expanded customer base and boosted profit within product line.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Education
GED
12.2015 - 05.2017
Skills
Staff Management
undefinedTimeline
Assistant Manager
Hunt's Hair And Wigs
07.2019 - Current
Merchandise Manager
Hunt's Hair And Wigs
07.2019 - Current
Sales Representative
AJ Beauty
03.2016 - 07.2019
GED
12.2015 - 05.2017
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