I am an organized and highly personable student looking to make my first step in the corporate world of finance. I strive in mathematics, using excel tools to be more efficient, and focusing on the client/customers needs.
Overview
7
7
years of professional experience
Work History
Server
Lock and Dam Eatery
05.2018 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Dome Supervisor
Mankato State University
08.2024 - Current
Managed facility access by verifying guest accounts and processing payments, ensuring accurate and efficient check-ins.
Oversaw daily setup and teardown of equipment and facilities, maintaining a clean and organized environment.
Monitored activities to enforce safety protocols, promptly addressing potential hazards to prevent injuries.
Provided exceptional customer service by assisting guests with inquiries and ensuring a positive experience.
Server
Crooked Pint
07.2024 - Current
Used slow periods to restock supplies, ice, trays, and delivery bags.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Maximized table turnover rate by managing reservations and seating arrangements.
Server
Applebee's Neighborhood Grill & Bar
10.2022 - 05.2023
Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Streamlined order-taking process to minimize wait times for diners.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Certified Case Manager, Registered Nurse, Lactation Consultant at Blue Cross Blue Shield of MinnesotaCertified Case Manager, Registered Nurse, Lactation Consultant at Blue Cross Blue Shield of Minnesota