Ria Enore
Tyler,TX
Summary
Experienced sales and marketing director with a proven track record of managing diverse needs in challenging, fast-paced environments. Known for friendly and energetic demeanor, exceptional communication, and strong prioritization skills. Seeking a sales and marketing director position to continue expanding industry knowledge and personal growth.
Overview
12
12
years of professional experience
Work History
Director of Sales and Marketing
Atria Senior Living
Tyler, TX
04.2022 - Current
- Generate inquiries and move ins from targeted referral sources by developing and maintaining relationships outside the community with competitors, health care providers, hospitals, rehabilitation facilities, retirement and estate planners, senior centers, and local civic groups
- Ensure that responses to inquiries are handled properly, timely and with appropriate follow-up demonstrating a sense of urgency regarding occupancy rates and increasing sales revenue
- Develop and maintain strong relationships with national and local referrals
- Work closely with ED to overcome objections as a team
- Serve as a resource by educating and providing information to those who advise seniors on health and alternative living options
- Build census month after month keeping our community over the 90% threshold during my entire career at Atria
- Build the reputation of the brand through customer satisfaction
- Spearheaded trade show participation to showcase products and services, generating valuable leads and networking opportunities.
- Analyzed sales and marketing data for improved strategies.
- Implemented efficient CRM systems to track leads, manage customer interactions, and streamline the sales process.
- Boosted company''s brand visibility through targeted advertising campaigns and social media engagement.
Engage Life Director
Atria Senior Living
Tyler, TX
06.2020 - 04.2022
- Managed by researching, evaluating, approving, and developing monthly event calendar and all move in actions for all residents
- Prepared and published an engaging and creative daily programs
- Engaged and motivated residents with program participation
- Managed departmental needs needs and goals within budget
- Recruited, researched, and approved schedules and supervised program leaders, general contractor entertainers, volunteers, religious professionals and vendors
- Responsibly managed and supervised all transportation personnel and operations
Director of Retail Sales
Spectrum Brands
The Woodlands, TX
06.2018 - 03.2020
- Worked in music festival department planning festival site maps by positioning beverage and food stands based on stage locations with 50k-150k patrons
- Diligently organized communication with 60 plus vendors on day to day operations and expectations
- Organized with various cities to secure necessary permits and certifications for 60 plus vendors to operate while building and maintaining relationships with key companies involved
- Fostered a positive work environment that empowered employees, resulting in high levels of staff engagement and retention.
- Maximized profitability by negotiating favorable contracts with suppliers, securing competitive pricing on products without sacrificing quality standards.
- Enhanced customer loyalty program offerings, driving repeat business and fostering long-term client relationships.
Office Manager
Liberty Services, Inc.
Tyler, TX
10.2013 - 07.2018
- Hired, managed, developed and trained staff, developed and monitored goals, conducted performance reviews and administered salaries for the staff of 8.
- Managed all tow drivers and dispatched calls for tow needs, and emergency roadside assistance for the Tyler police dept., Sheriff's office, and Dept of public safety.
- Dealt with all correspondence, complaints and queries of clients and customers ensuring customer satisfaction.
- Handled all ordering for furniture and all office supplies
- Optimized organizational systems for payment collections, accounts payable/receivable, deposits and recordkeeping and resolved financial discrepancies effectively through the organizational management of account information using Towbook.com, word, excel spreadsheets, and various other technical software.
- Completed weekly payroll for 8 employees.
- Received, screened and routed incoming calls.
- Ran all day to day operations to help alleviate any added stress for the president and owner of the company.
Education
High School Diploma -
Robert E. Lee High School
Tyler, TX2007
Skills
- Organizational skills
- Customer service
- Team leadership
- Budgeting
- Office management
- Friendly nature/People-oriented
- Dependable and reliable
- Accurate money handling
- Strong multi-tasking
- Upselling techniques
Timeline
Director of Sales and Marketing
Atria Senior Living
04.2022 - Current
Engage Life Director
Atria Senior Living
06.2020 - 04.2022
Director of Retail Sales
Spectrum Brands
06.2018 - 03.2020
Office Manager
Liberty Services, Inc.
10.2013 - 07.2018
High School Diploma -
Robert E. Lee High School