Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ria Ramlackhan

Kissimmee,FL

Summary

Detail-oriented and customer-focused professional with extensive experience in regulated, high-responsibility

environments. Skilled in processing secure electronic payments, handling confidential information, and delivering

high-quality customer service. Known for accuracy, integrity, and the ability to remain calm under pressure while

managing multiple priorities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Registered Nurse

Walt Disney World Resort
Orlando
05.2024 - Current

Maintained accurate documentation and records in compliance with company and regulatory standards

Handled sensitive personal information with discretion and professionalism

Provided calm, efficient service in high-volume, high-pressure environments

Followed strict policies and procedures to ensure safety and compliance

Resolved guest concerns professionally and efficiently

Flight Attendant

JetBlue Airlines
Orlando
03.2022 - Current
  • Delivered exceptional customer service, ensuring passenger comfort and safety throughout flights.
  • Assisted in boarding procedures, efficiently managing passenger flow and addressing inquiries.
  • Conducted pre-flight safety briefings, educating passengers on emergency protocols and equipment usage.
  • Collaborated with crew members to maintain cabin cleanliness and organization during flights.
  • Processed secure debit and credit card transactions using mobile POS systems
  • Ensured accuracy in electronic payment processing and reconciliation
  • Protected customer financial information in compliance with privacy policies
  • Maintained detailed transaction and service records
  • Resolved billing and service concerns professionally

Registered Nurse

Orlando Health
Orlando
02.2020 - 08.2025

Delivered reliable, detail-oriented service while managing multiple priorities

Maintained precise records and documentation

Ensured compliance with institutional policies and regulations

Communicated clearly with patients and families

Demonstrated strong accountability and dependability

Attractions Cast Member

Walt Disney World Resort
Orlando
05.2013 - 05.2024
  • Facilitated guest interactions, enhancing overall experience and satisfaction.
  • Trained new cast members on operational procedures and guest service protocols.
  • Ensured attraction safety standards through regular inspections and compliance checks.
  • Trained employees on operational procedures, safety standards, and customer service.Ensured strict compliance with company policies and regulationsMaintained accurate operational documentationMonitored performance and supported quality improvement initiativesDemonstrated leadership and reliability in daily operations
  • Collaborated with team members to maintain high operational efficiency during peak hours.

Education

Bachelor of Science - Science And Nursing

Valencia College
Orlando, FL
05.2021

Associate of Science - Nursing

Valencia College
Orlando, FL
2019

Associate of Arts - General Studies

Valencia College
Orlando, FL
2018

Skills

Transaction processing accuracy

Financial transactions

Customer relationship management

Data inputting

Problem-solving

Time management

Multitasking and organization

Clear communication

Team collaboration

Phone etiquette

Conflict resolution

Risk management

Confidentiality awareness

Trustworthiness and integrity

Customer relationship building

Exceptional customer service

Electronic Payment Processing

Transaction Accuracy

Customer Service ExcellenceConfidential Data Handling5 Regulatory Compliance6 Point-of-Sale (POS) Systems7 Recordkeeping & Documentation8 Attention to Detail9 Problem Resolution10 Time Management11 Microsoft Word, Excel, PowerPoint12 Team Collaboration

Certification

Basic Life Support

Timeline

Registered Nurse

Walt Disney World Resort
05.2024 - Current

Flight Attendant

JetBlue Airlines
03.2022 - Current

Registered Nurse

Orlando Health
02.2020 - 08.2025

Attractions Cast Member

Walt Disney World Resort
05.2013 - 05.2024

Bachelor of Science - Science And Nursing

Valencia College

Associate of Science - Nursing

Valencia College

Associate of Arts - General Studies

Valencia College
Ria Ramlackhan