Riann Nunez
Lake In The Hills,IL
Summary
Dynamic and results-oriented professional with extensive experience in fulfillment and data entry, notably at Amazon. Excelled in roles requiring attention to detail and teamwork, achieving significant improvements in customer satisfaction and operational efficiency. Proven ability in product packaging and fostering collaborative environments, consistently meeting tight deadlines and exceeding productivity goals.
Overview
32
32
years of professional experience
Work History
Fulfillment Associate
Target
Algonquin, IL
11.2024 - Current
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Line Lead
Abbott Laboratories
Gurnee, IL
01.2021 - 12.2023
- Assisted in training new employees and implementing procedural changes.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.
- Conducted thorough quality control inspections of finished products, ensuring adherence to established specifications and industry standards.
- Maintained open lines of communication between management and production staff, successfully resolving any conflicts or concerns that arose during daily operations.
- Met tight deadlines consistently by effectively managing resources, prioritizing tasks, and monitoring progress.
- Increased employee morale by fostering a positive work environment through effective communication and constructive feedback.
- Managed a team of 25-30 employees.
- Recorded attendance data into system.
- Analyzed and reported on production statistics.
Fulfillment Associate
Amazon
West Chicago, IL
01.2024 - 09.2024
- Executed accurate picking of orders for customers.
- Upheld neatness in the work environment.
- Ensured proper placement of packages in designated bins.
- Handled the fulfillment process efficiently while meeting deadlines.
Accounting/Data Entry
Northwest Herald
Crystal Lake, IL
01.2005 - 12.2008
- Processed customer orders efficiently into the system.
- Validated and confirmed precise pricing information.
- Reconciled outstanding balances.
- Managed and resolved customer calls promptly.
- Organized customer files for future retrieval.
Data Entry
All Control
Elgin, IL
01.2001 - 12.2005
- Recorded client purchase requests electronically.
- printed out shipping pics for warehouse
- Oversaw filing of orders after system entry.
- Handled incoming calls and guided customers to the correct department.
- Reported inventory gaps to sales personnel for timely customer information.
Data Entry
First USA Bank
Elgin, IL
01.1995 - 12.2001
- Recorded incoming payments electronically.
- Processed incoming customer correspondence.
- Operated machine that digitized customer check images.
- Ensured customer checks were recorded accurately.
- Reviewed and rectified inaccurately entered checks.
- Updated customer contact details in the system as requested.
Cashier
Jewl Osco
Algonquin, IL
01.1993 - 12.1995
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate - Computer And Information Systems
Computer Learning Center
Schaumburg, IL06.1997
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Product packaging
- Friendly and courteous
- Punctual and reliable
Timeline
Fulfillment Associate
Target
11.2024 - Current
Fulfillment Associate
Amazon
01.2024 - 09.2024
Line Lead
Abbott Laboratories
01.2021 - 12.2023
Accounting/Data Entry
Northwest Herald
01.2005 - 12.2008
Data Entry
All Control
01.2001 - 12.2005
Data Entry
First USA Bank
01.1995 - 12.2001
Cashier
Jewl Osco
01.1993 - 12.1995
Certificate - Computer And Information Systems
Computer Learning Center