Riann Yancy
San Marcos,USA
Summary
Accomplished in bartending and serving, ensuring customer satisfaction in dynamic hospitality settings. Adept at providing dedicated childcare and support as a nanny, fostering positive relationships with families. Committed assistant teacher, actively engaging in the development of young minds and promoting a nurturing learning environment. Proven ability to adapt, communicate effectively, and maintain meticulous attention to detail in various roles. Eager problem-solver with a knack for finding solutions and grasping the broader picture.
Overview
6
6
years of professional experience
Work History
Assistant Manager/ Lead Bartender
Wild Greg’s Saloon
10.2023 - Current
- Supervised staff, ensuring their performance and conduct met company standards
- Created and managed staff schedules to maintain adequate coverage
- Trained new employees and provided ongoing training for current staff
- Addressed customer complaints and resolved issues promptly
- Handled cash, deposits, and financial records accurately
Server/Bartender
Gristmill River Restaurant and Bar
10.2022 - 10.2023
- Ensured customer satisfaction for 100+ customers daily in a fine-dining environment
- Collaborated with team members to facilitate an approachable, yet professional atmosphere for customers
- Performed opening and closing procedures ensuring all tasks were completely accurate and done efficiently
- Took initiative to find extra tasks when schedule duties were completed
- Ensured correct revenue count at the end of every shift (~$5,000)
Nanny
Contractor
12.2020 - 08.2022
- Provided top-tier childcare to multiple children, fostering their safety and development
- Collaborated with parents to create a structured routine, resulting in 25% improvement in children’s progress
- Managed household tasks, optimizing family time and reducing stress by 20%
- Demonstrated crisis management skills with 100% safety record
- Maintained open, professional communication with parents, ensuring high satisfaction and retention
Assistant Teacher
La Vernia Academy
05.2020 - 11.2020
- Assisting in the supervision and monitoring of children to ensure their safety and well-being throughout the day.
- Helping to implement an appropriate curriculum and activities that promote children's learning and development
- Changing diapers and assisting with toilet training, as needed
- Assisting with meal and snack preparation and ensuring that children are fed according to their dietary needs and restrictions.
- Helping to organize and maintain a clean and safe classroom environment, including setting up learning materials and play areas.
- Supporting the lead teacher in managing children's behavior and promoting positive discipline techniques.
Education
Bachelors in science - Health Science with Concentration in Human Development
Texas State University
San Marcos, TX01-2026
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
HONORS
Scholarship Awardee: Bobcat Recognition Award II
Timeline
Assistant Manager/ Lead Bartender
Wild Greg’s Saloon
10.2023 - Current
Server/Bartender
Gristmill River Restaurant and Bar
10.2022 - 10.2023
Nanny
Contractor
12.2020 - 08.2022
Assistant Teacher
La Vernia Academy
05.2020 - 11.2020
Bachelors in science - Health Science with Concentration in Human Development
Texas State University