Rianna Manning
Dallas,TX
Summary
Dynamic professional with a proven track record at Fidelity Investments, excelling in transaction processing and invoice management. Adept at enhancing workflows through critical thinking and teamwork, ensuring data integrity and compliance. Recognized for exceptional customer service and efficient multi-tasking, driving operational success in fast-paced environments.
Positive, collaborative, and detail-focused with knack for managing information flows efficiently. Knowledgeable in financial transaction processes, with strong skills in data entry and accuracy. Committed to ensuring seamless operations and contributing to organizational success.
Overview
3
3
years of professional experience
Work History
Transaction Processing Associate
Fidelity Investments
Westlake, TX
10.2025 - Current
- Processed transactions accurately and efficiently within established timelines.
- Supported account reconciliation efforts to ensure data integrity across systems.
- Assisted in identifying process improvements to enhance transaction workflows.
- Collaborated with team members to resolve discrepancies in transaction records.
- Utilized internal systems for transaction tracking and reporting purposes.
- Adapted quickly to changes in procedures, maintaining compliance with regulatory standards.
- Monitored daily transactions for accuracy, escalating issues as necessary for resolution.
- Conducted thorough investigations into any discrepancies or anomalies within processed transactions, taking corrective action as needed to maintain data integrity and prevent future issues.
Dental Receptionist
Thrive Dentistry OnSite
10.2024 - 10.2025
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Processed patient insurance claims and verified coverage for seamless billing operations.
- Assisted patients with inquiries, providing excellent customer service and support.
- Maintained organized records of patient information in electronic health record systems.
- Coordinated communication between dental staff and patients to improve workflow.
- Streamlined front desk operations by implementing new check-in processes for improved efficiency.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Restaurant Waiter
Stirr
Dallas, TX
08.2022 - 07.2025
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed food and beverage orders efficiently, ensuring accurate delivery to tables.
- Collaborated with kitchen staff to streamline order processing during peak hours.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new waitstaff on service protocols and restaurant menu items.
- Adapted quickly to changes in menu offerings and dining procedures, ensuring compliance with health standards.
- Maintained clean and organized dining areas for optimal guest experience.
- Answered customers' questions, recommended items, and recorded order information.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Education
Bachelor of Science - Business Administration
The University of Texas At Dallas
Richardson, TXSkills
- Payment processing
- Invoice management
- Transaction processing
- Multi-tasking
- Teamwork
- Customer service
- Time management
- Critical thinking
Timeline
Transaction Processing Associate
Fidelity Investments
10.2025 - Current
Dental Receptionist
Thrive Dentistry OnSite
10.2024 - 10.2025
Restaurant Waiter
Stirr
08.2022 - 07.2025
Bachelor of Science - Business Administration
The University of Texas At Dallas