Rianna Stromberg
Saint Paul,MN
Summary
Dynamic professional with experience as a Correctional Officer at the Minnesota Department of Corrections, excelling in inter-office communications and crisis intervention. Proven ability to foster positive relationships while ensuring safety and security. Skilled in documenting and recording information, demonstrating strong analytical thinking and attention to detail in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Correctional Officer
Minnesota Department Of Corrections
01.2024 - Current
- Escorted offenders to and from cells, court, hospitals, and medical appointments.
- Observed behavior of offenders individually and in groups.
- Conducted routine and emergency head counts.
- Established positive working relationships and maintained boundaries with offenders.
- Ensured security working in control centers, accounting for all staff and offenders, watching over cameras, being the main security point for entering and exiting the facility as well as coordinating responses and being the main point of communication for emergencies.
Esthetician
Amazing Lash Studio
10.2022 - 06.2023
- Stocked treatment rooms with proper supplies
- Fostered friendly, warm, and exceptional customer experience.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Consulted with clients to understand desired look and discuss available lash options.
- Followed strict safety standards to protect clients from injury or infection.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Direct Support Professional
Residential Services, Inc.
06.2020 - 04.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Education
BBA - Business Administration And Management
Southern New Hampshire University
Hooksett, NH03-2028
Esthetician License - Esthetics
Empire Beauty School
Bloomington, MN09-2022
Skills
- Inter-office communications
- Documenting and recording information
- Pleasant and personable
- Troubleshooting
- Team building
- Microsoft Word
- Computer skills
- Task prioritization
- Excellent communication
- Analytical thinker
Accomplishments
In my time at the Minnesota Department of Corrections, I have excelled very quickly. Within 3 months of assuming my position, I have been placed in Sargeant roles that typically take Officers 3 or more years to obtain. I take pride in learning everything I can about my place of employment and quickly became a resource to new Officers and staff coming in as well as to Officers with far more experience.
Languages
English
Native or Bilingual
Interests
- Avid Reader
- Mindfulness Practices
- Pickleball
- Cooking
Timeline
Correctional Officer
Minnesota Department Of Corrections
01.2024 - Current
Esthetician
Amazing Lash Studio
10.2022 - 06.2023
Direct Support Professional
Residential Services, Inc.
06.2020 - 04.2022
BBA - Business Administration And Management
Southern New Hampshire University
Esthetician License - Esthetics
Empire Beauty School
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