Riaz Ali
Plano,TX
Summary
Goal-oriented Sales Associate with over 10+ years' experience dedicated to high levels of customer service Motivated and goal driven with exceptional leadership and negotiation skills. High end clienteling experience in luxury retail.
Overview
21
21
years of professional experience
Work History
Independent Sales Representative
Bluu Merchant Service
10.2024 - Current
- Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
- Educated customers by providing demonstrations and explaining benefits and advantages of using service
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
- Conducted daily follow-up calls to answer client's questions and manage sales process.
Sales Associate/ Customer Services
Montblanc
11.2021 - 07.2024
- Mastered product knowledge on over unique Montblanc pieces, translating complex craftsmanship into customer value.
- Implemented a client relationship management system, improving follow-up accuracy and frequency
- Curated a luxury experience for every customer by personalizing store visits based on their preferences and purchase history.
Sales Associate/ Team Leader
Allen Edmonds Shoes LLC
08.2006 - 09.2020
- Customer service, Sales Inventory management, Employee training and supervision
- Recommend, select, and help locate or obtain merchandise based on customer needs
- Use computers for various applications, such as database management or C R M’S processing.
Sales Associate/ Team Leader
Movado Group Inc.
09.2006 - 06.2010
- Gather information from customers about a timepiece's problems and its service history.
- Test and replace batteries and other electronic components.
- Demonstrate use or operation of merchandise.
- Sales, Marketing, Customer service, Inventory management
Sales Associate/Customer services
Nordstrom Inc.
03.2004 - 08.2006
- Greet customers and ascertain what each customer wants or needs. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Inventory stock and requisition new stock. Sales, Marketing, Customer service, Inventory management
Education
Some College (No Degree) - Bachelor of Commerce
University of Karachi
Skills
- Sales, Marketing, Customer service Inventory Management Employee training supervision, Computer operations Microsoft Office outlook Po's software system, and Customers experience
Timeline
Independent Sales Representative
Bluu Merchant Service
10.2024 - Current
Sales Associate/ Customer Services
Montblanc
11.2021 - 07.2024
Sales Associate/ Team Leader
Movado Group Inc.
09.2006 - 06.2010
Sales Associate/ Team Leader
Allen Edmonds Shoes LLC
08.2006 - 09.2020
Sales Associate/Customer services
Nordstrom Inc.
03.2004 - 08.2006
Some College (No Degree) - Bachelor of Commerce
University of Karachi
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