Ricardo Acosta Gonzalez
Summary
Dedicated Patient Safety Technician at Oregon Health & Science University Hospital, skilled in critical thinking and documentation accuracy. Enhanced patient protection measures through effective training and incident response. Leveraged data insights to improve safety protocols, fostering a culture of compliance and ethical conduct in patient care environments.
Overview
9
9
years of professional experience
Work History
Patient Safety Technician
Oregon Health & Science University Hospital
12.2021 - Current
- Monitored patient safety protocols ensuring compliance with hospital standards.
- Conducted regular safety assessments to identify potential hazards in patient care areas.
- Collaborated with healthcare teams to improve incident reporting processes and outcomes.
- Trained new staff on safety procedures and best practices for patient care environments.
- Implemented corrective actions following safety incidents to enhance patient protection measures.
Transportation Aide
Oregon Health & Science University Hospital
06.2019 - 12.2021
- Transported patients safely and efficiently, enhancing comfort and quality of care.
- Maintained accurate transport documentation to ensure compliance with hospital standards.
- Used TeleTracking software to optimize workflow and reduce patient wait times.
- Coordinated critical blood product deliveries in time-sensitive situations.
- Supported ICU and clinical staff to maintain smooth patient flow across departments.
Wellness Services Representative
Finity Inc.
05.2017 - 05.2019
- Conducted personalized wellness assessments, improving client satisfaction and program engagement.
- Analyzed feedback and service metrics to identify performance gaps and recommend improvements.
- Supported service enhancement initiatives that increased efficiency and user satisfaction.
- Partnered with cross-functional teams to implement program updates and operational changes.
- Utilized data insights to address client concerns and improve service outcomes.
Education
Bachelor of Science - Management & Human Resource Managemen
Portland State University
Portland, Oregon, OR12-2024
Skills
- Critical thinking
- Continuous learning mindset
- Documentation accuracy
- Ethical conduct awareness
- Conflict resolution techniques
- Patient privacy compliance
Timeline
Patient Safety Technician
Oregon Health & Science University Hospital
12.2021 - Current
Transportation Aide
Oregon Health & Science University Hospital
06.2019 - 12.2021
Wellness Services Representative
Finity Inc.
05.2017 - 05.2019
Bachelor of Science - Management & Human Resource Managemen
Portland State University