Ricardo Alfaro
Acworth,GA
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Americas Best Contacts & Eyeglasses
Peachtree Corners, GA
10.2023 - 12.2023
- Greeted customers and provided exceptional customer service.
- Knowledge of lens options, multifocal options, lens enhancements, and add ons.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted with scheduling appointments for clients and visitors.
- Received incoming calls and coordinated with staff to fulfill customer requests.
Housekeeping Room Attendant
Lakeview Behavioral Hospital
Norcross, GA
02.2023 - 09.2023
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Replaced dirty linens with clean items according to established standards of quality control.
- Attended to guest rooms by sweeping, mopping and vacuuming.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Ensured compliance with health regulations regarding sanitation procedures.
Product Inspector
Caire Inc
Ball Ground, GA
09.2021 - 02.2022
- Promoted product quality by closely inspecting items and working with team members to correct deficiencies.
- Inspected final products to check quality.
- Monitored merchandise received and shipped from facility in computer system.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Maintained work areas and kept organized.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Compiled data from source documents prior to data entry.
- Proofread and edited documents to correct errors.
- Exceeded quality goals to support team productivity.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Used data input interface to transcribe information from physical source documents into databases.
Sales Associate
Howard Brothers
Doraville, GA
03.2021 - 09.2021
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Created and implemented store displays, promoting sales and growth.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Maintained inventory of shipping materials and supplies.
- Arranged product on shelves following merchandising guidelines.
- Broke down and discarded empty packaging and boxes after stocking products.
Education
High School Diploma -
Paul Duke Stem High School
Norcross, GASkills
- Fluent in both English and Spanish
- Product and service knowledge
- Sales monitoring
- Training and development
- Inventory control procedures
- Reliable and punctual
- Organizational skills
- Problem Solving Skills
- Flexibility
- Critical Thinking Skills
Timeline
Sales Associate
Americas Best Contacts & Eyeglasses
10.2023 - 12.2023
Housekeeping Room Attendant
Lakeview Behavioral Hospital
02.2023 - 09.2023
Product Inspector
Caire Inc
09.2021 - 02.2022
Sales Associate
Howard Brothers
03.2021 - 09.2021
High School Diploma -
Paul Duke Stem High School
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