Ricardo Algarin
Miami,FL
Summary
Hardworking and reliable with strong ability in safety, customer service. Highly organized, proactive and punctual with team-oriented mentality.
Overview
13
13
years of professional experience
Work History
Security Officer-Operations and Front Desk.
Allied Universal
Miami, FL
05.2023 - Current
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas..
- Confirmed visitor identification prior to granting entry into the building and also loading dock.
- Floor inspection,floor protection and filling up documentation.
- Front Desk customer service.
Security Supervisor
Allied Universal Security Services
Miami, FL
12.2022 - 03.2023
- Recorded required data for incident reports and files.
- Supervised property entrances and exits and monitored employee safety.
- Provided security team leadership and contributed to on-call duties.
Security/Customer Service
Empire Security Services
Miami, FL
05.2022 - 12.2022
- Provided friendly and professional assistance to employees, visitors, and customers.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
Security/Customer Service/Building Ambassador
Atlantis Condominium
Miami, FL
08.2019 - 05.2022
- Greeting residents and visitors
- Answered phone with a positive attitude and asked questions to better understand customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Safety Officer/Customer Service
Miami Dade College - Wolfson Campus
Miami, FL
08.2011 - 08.2019
- Greeting Students, Coworkers and Walking.
- Parking lot.
- Keeping Building Areas safe.
- Customer Service.
- Certifications (Emergency Evacuation and Adult CPR)
Education
Barber And Cosmetologist -
Beauty School of America
Miami Beach, FL12.2015
English Program - Honor Award ESL
Miami Dade College
Miami, FL07.2011
High School Diploma -
Centro Educativo Barranquilla
Colombia12.1989
Skills
- Effective Customer Communication
- Good Work Ethic
- Flexible Schedule
- Team Building
- Problem Resolution
- Friendly, Positive Attitude
- Customer Service
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Security Officer-Operations and Front Desk.
Allied Universal
05.2023 - Current
Security Supervisor
Allied Universal Security Services
12.2022 - 03.2023
Security/Customer Service
Empire Security Services
05.2022 - 12.2022
Security/Customer Service/Building Ambassador
Atlantis Condominium
08.2019 - 05.2022
Safety Officer/Customer Service
Miami Dade College - Wolfson Campus
08.2011 - 08.2019
Barber And Cosmetologist -
Beauty School of America
English Program - Honor Award ESL
Miami Dade College
High School Diploma -
Centro Educativo Barranquilla