Summary
Overview
Work History
Education
Skills
Timeline
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Ricardo Ayala

Summary

Hardworking and driven professional with extensive experience in retail environments, including Home Depot, Lowe's, and Target. Skilled in project execution and planning, merchandise management, and operational efficiency. Proficient in operating drivable machinery, utilizing power tools, and performing precision measurements. Recognized for strong problem-solving abilities, a dedicated work ethic, and a proven ability to enhance customer satisfaction while optimizing store operations to drive sales.

Overview

7
7
years of professional experience

Work History

Merchandise Service Team

Lowe's
02.2024 - Current
  • Collaborated with team members to ensure timely and accurate restocking of merchandise on the sales floor and completing projects.
  • Maintained cleanliness and organization of the store by regularly cleaning and organizing merchandise displays.
  • Assisted in setting up promotional displays and signage to highlight featured products and drive sales.
  • Be able to drive all machinery in the store and utilized multiple different power tools and measuring equipment to successfully complete resets and projects.
  • Be able to complete reset projects in other Lowe's stores when needed.

General Merchandise Associate

Target
10.2023 - 01.2024
  • Helped with the truck unloading process.
  • Pushing the merchandise onto the floor in a timely manner.
  • Fulfilled customer's online order pickups before the designated time.
  • Provided excellent customer service by answering product-related questions and using the register.

Head Cashier/Overnight Freight/Sales Associate

Home Depot
02.2018 - 09.2023
  • Managed and supervised a team of up to 10 cashiers.
  • Ensured accuracy and efficiency of cashier operations.
  • Balanced daily cash drawer and prepared daily bank deposits.
  • Resolved customer complaints and disputes in a timely and professional manner.
  • Loaded and unloaded freight in a safe and timely manner.
  • Utilized a variety of tools to move merchandise, including pallet jacks and forklifts.
  • Packout merchandise onto store shelves.
  • Worked in all departments answering customer questions and providing excellent customer service.
  • Ensured customer satisfaction by providing exemplary customer service.
  • Maintained a working knowledge of current industry standards and regulations.

Sales Associate/Cashier

Target
08.2018 - 12.2018
  • Operated a cash register to process cash, credit, and check transactions.
  • Stocked shelves and rotated merchandise as needed.
  • Provided excellent customer service.
  • Handled customer complaints in a professional and courteous manner.

Education

High School Diploma -

Fort Pierce Central High School
Fort Pierce, FL
05-2017

Skills

  • Forklift/Reach Truck/Order Picker/Electric Ladder/Electric Pallet Jack Certified
  • Coachable
  • Dedicated
  • Critical Thinker
  • Problem-Solving
  • Tech Savy
  • Fast Leaner
  • Multitasker
  • Precision Measurement

Timeline

Merchandise Service Team

Lowe's
02.2024 - Current

General Merchandise Associate

Target
10.2023 - 01.2024

Sales Associate/Cashier

Target
08.2018 - 12.2018

Head Cashier/Overnight Freight/Sales Associate

Home Depot
02.2018 - 09.2023

High School Diploma -

Fort Pierce Central High School

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Ricardo Ayala