Summary
Overview
Work History
Education
Skills
Timeline
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RICARDO CAMPOVERDE

New York,NY

Summary

Enthusiastic hospitality industry professional with expert knowledge of venues, tourist attractions, dining, and entertainment offerings. Excellent interpersonal and communication skills.

Overview

12
12
years of professional experience

Work History

Guest Services

Usopen
Queens, New York
07.2026 - 09.2026

Manage fan interaction, facility navigation, and event operations across the USTA Billie Jean King National Tennis Center.

Scan tickets and help guests get they tickets ready for the games .

Fifa volunteer

Fifa-world-cup
New York, Ny
06.2026 - 07.2026

Give people from around the world information about the games and what transportation they can take to the stadium.

Seasonal Concierge

Macy's
New York, NY
10.2025 - 01.2026

Welcome customers with a smile, make eye contact, engage in friendly conversations, and offer customized product recommendations.

Give costumers the right directions for the brands and products they looking for in Macys and know in which floor they’re located.

Pharmacy Technician

CVS Pharmacy
Forest Hills, NY
09.2024 - 01.2025
  • Processed and filled prescription medications with a focus on accuracy and patient safety.
  • Assisted pharmacists in preparing medication orders and managing inventory to ensure timely availability.
  • Educated customers on medication usage and potential side effects to promote safe and effective treatment.

Room Service Server /Food Runner

The Standard, Highline
New York, NY
04.2014 - 06.2020
  • Delivered room service orders promptly, ensuring guest satisfaction.
  • Addressed guest requests and inquiries with professionalism, enhancing overall experience.
  • Ensured cleanliness and organization of service areas, supporting efficient operations.

Education

Washington Irving High School
New York, NY

Skills

  • Ticketing management
  • Customer Services
  • Effective communication
  • Active Listening
  • Conflict Resolution
  • Emotional Intelligence
  • Patience and Empathy

Timeline

Guest Services

Usopen
07.2026 - 09.2026

Fifa volunteer

Fifa-world-cup
06.2026 - 07.2026

Seasonal Concierge

Macy's
10.2025 - 01.2026

Pharmacy Technician

CVS Pharmacy
09.2024 - 01.2025

Room Service Server /Food Runner

The Standard, Highline
04.2014 - 06.2020

Washington Irving High School
RICARDO CAMPOVERDE