Ricardo Contreras-Esco
Union City,CA
Summary
Versatile management and communications professional with 10+ years of experience leading teams, coordinating programs, managing daily operations, and developing engaging social media content. Skilled in employee training and development, scheduling, conflict resolution, customer service, event coordination, and digital communications. Proven ability to manage multiple priorities, build strong relationships, and support organizational goals in fast-paced environments. Holds a Bachelor of Science in Media Communications with experience using content creation and marketing tools to increase engagement and strengthen brand awareness.
Overview
13
13
years of professional experience
Work History
Social Media Marketing Intern
Project More
07.2022 - Current
- Developed engaging content for social media platforms to boost online presence and audience interaction.
- Evaluated social media audience engagement to enhance brand awareness and increase following.
- Coordinated execution of social media campaigns, elevating community awareness of project initiatives.
- Prepared social media marketing reports, interpreting results clearly and concisely.
- Provided creative input on graphic design advertisements and video production projects.
- Analyzed trends, news, and hashtags to inform content strategy and audience engagement.
Assistant Manager
Planet Fitness Gym
01.2022 - 10.2024
- Oversaw gym operations, ensuring exceptional member experiences and financial performance.
- Led employee team with emphasis on positive motivation and ongoing training.
- Recruited, hired, and developed high-performing staff including assistant managers and trainers.
- Trained staff on customer service excellence to improve service quality.
- Mentored team members to enhance overall performance and operational efficiency.
- Supervised daily operations to ensure compliance with company policies.
- Implemented new onboarding processes, boosting member satisfaction significantly.
Color Guard Designer/Marketing Manager
The Concord Blue Devils
08.2013 - 06.2020
- Coordinated staff schedules for auditions, rehearsals, and competitions, ensuring smooth operations.
- Managed over 200 team members and instructional staff, overseeing program budgets and payment collections.
- Executed complex choreography for performances, promoting team cohesion and engagement.
- Mentored junior members in technique and performance skills to enhance talent development.
- Created and edited photos and videos of members and performances for social media promotion.
- Maintained communication with staff members and families to foster collaboration and support.
- Scheduled offsite events for color guard program, facilitating effective participation.
Education
Bachelor of Science - Media Communications
The Los Angeles Film School
Los AngelesSkills
- Social media strategy
- Content creation
- Analytics interpretation
- Campaign management
- Graphic design
- Brand management
Timeline
Social Media Marketing Intern
Project More
07.2022 - Current
Assistant Manager
Planet Fitness Gym
01.2022 - 10.2024
Color Guard Designer/Marketing Manager
The Concord Blue Devils
08.2013 - 06.2020
Bachelor of Science - Media Communications
The Los Angeles Film School