Ricardo Diaz
Vallejo,CA
Overview
2018
2018
years of professional experience
Work History
Police Officer
San Francisco Police Department
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
Medical Assistant
San Francisco General Hospital And Trauma Center
09.2009 - 06.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Teller
Bank of America
08.2008 - 09.2009
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Grocery Clerk
Whole Foods
06.2005 - 08.2007
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Education
Philip And Sala Burton High School
San Francisco, CANursing
City College of San Francisco
San Francisco, CALanguages
Spanish
Native or Bilingual
Timeline
Medical Assistant
San Francisco General Hospital And Trauma Center
09.2009 - 06.2017
Teller
Bank of America
08.2008 - 09.2009
Grocery Clerk
Whole Foods
06.2005 - 08.2007
Police Officer
San Francisco Police Department
Philip And Sala Burton High School
Nursing
City College of San Francisco