Ricardo Diaz
Lisle,IL
Overview
15
15
years of professional experience
Work History
Plumbing Sales Associate
Four Seasons Home Services
06.2015 - 05.2025
- Developed strong customer relationships through effective communication and product knowledge.
- Assisted customers in selecting plumbing products that meet their specific needs and budgets.
- Provided detailed product demonstrations to enhance customer understanding and engagement.
- Managed inventory levels, ensuring optimal stock availability of plumbing supplies.
- Led team efforts in achieving monthly sales targets through strategic upselling techniques.
- Worked as a plumber initially the first 5 years, then worked my way as a leading salesman with a 82% close rate.
Plumbing Service Technician
Roto-Rooter
09.2010 - 04.2015
- Diagnosed plumbing issues using advanced troubleshooting techniques and tools.
- Performed routine maintenance on plumbing systems to ensure optimal functionality.
- Installed, repaired, and replaced fixtures, pipes, and appliances efficiently.
- Drain repair and maintenance with excavation sales and camera locate and jetter services.
- Assessed project requirements accurately to provide detailed cost estimates for clients prior to commencing work.
Education
Associate of Science - Accounting
University of Alaska Anchorage
Anchorage, AK05-1998
Skills
- Strong communication
- Genuinely active listening
- Time management efficiency
- Client needs assessment
- Strong resilience and persistence towards handling rejection
and staying self motivated
Timeline
Plumbing Sales Associate
Four Seasons Home Services
06.2015 - 05.2025
Plumbing Service Technician
Roto-Rooter
09.2010 - 04.2015
Associate of Science - Accounting
University of Alaska Anchorage