Ricardo Diaz De Leon Ruelas
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
8
8
years of professional experience
1
1
Certification
Work History
GSOC Operator
Allied Universal Security Services
02.2023 - Current
- Responded quickly to emergency situations to assess and deflect issues.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Investigated suspicious activities and persons to maintain security of premises.
Security Supervisor
Allied Universal Security Services
01.2021 - 02.2023
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
Security Supervisor
Allied Universal Security Services
04.2019 - 01.2021
- Oversaw a team of security officers and managed scheduling and performance evaluations.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Responded swiftly to security incidents and effectively resolved security issues.
- Kept team compliant with security protocols and appearance standards.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
GSOC Operator
Allied Universal Security Services
08.2017 - 04.2019
- Monitored CCTV cameras and alarm systems for security breaches.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Issued access cards to authorized personnel to monitor access points.
GSOC Operator
G4S Secure Solutions
07.2017 - 08.2018
- Communicated with the security team and building supervisors using two-way radios, mobile phones, and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Issued access cards to authorized personnel to monitor access points.
- Monitored door alarms and gave access.
Patrol Officer
Allied Barton
08.2015 - 07.2017
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Responded to emergency calls and provided appropriate support.
- Assessed and managed potential risks and hazardous situations.
Education
High School Diploma -
Arroyo High School
San Lorenzo, CA08.2014
Skills
- proficient in MS Word
- proficient in report writing
- experience lead role member
- good with customer service
Certification
1. AED administrator Certified 2. Oxygen administrator certified 3. CPR certified 4. High-rise safety director certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
GSOC Operator
Allied Universal Security Services
02.2023 - Current
Security Supervisor
Allied Universal Security Services
01.2021 - 02.2023
Security Supervisor
Allied Universal Security Services
04.2019 - 01.2021
GSOC Operator
Allied Universal Security Services
08.2017 - 04.2019
GSOC Operator
G4S Secure Solutions
07.2017 - 08.2018
Patrol Officer
Allied Barton
08.2015 - 07.2017
High School Diploma -
Arroyo High School