Ricardo Donis

Proven track record at EWC Controls INC, excelling in customer service and problem-solving, enhancing customer loyalty and employee engagement. Leveraged active listening and Microsoft Excel to streamline operations, achieving significant improvements in service quality. Demonstrates critical thinking and data entry skills, ensuring high performance and satisfaction. Knowledgeable and dedicated customer service professional with extensive experience in Zoning industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.