Ricardo Farone Jr
Stow,OH
Summary
Results-driven sales professional with over seven years of experience in cultivating strong client relationships and delivering exceptional customer service. Skilled in providing detailed product knowledge and handling objections professionally to close car deals. Continuous referral business from clients over the years and maintained a loyal customer base.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Sales Professional
Brunswick Automart
Brunswick, Ohio
04.2019 - Current
- Cultivated strong customer relationships, enhancing client satisfaction and loyalty.
- Resolved customer complaints swiftly, ensuring positive shopping experiences and repeat business.
- Resolved customer complaints swiftly to ensure positive shopping experiences.
- Provided detailed product knowledge and addressed customer inquiries, facilitating informed purchasing decisions.
- Master Certified on all Dodge Chrysler Jeep Ram Products to enhance every customer's sales experience.
Leasing Consultant and Trainer
Klaben Chrysler Jeep Dodge
Kent, Ohio
06.2024 - 11.2024
- Identified and approached potential customers through lead generation, appointment setting, and site visits to expand client base.
- Collaborated with team members to create targeted sales strategies and promotions that increased customer engagement.
- Consulted with long-term, new, and prospective customers to assess needs and recommend tailored solutions.
- Provided detailed information on financing options to assist customer decisions.
- Trained new staff on sales techniques and customer service best practices.
Sales Professional
Sandow Business Solutions
Independence, Ohio
01.2018 - 02.2019
- Assisted customers in product selection to meet their specific needs and preferences.
- Provided detailed product information to customers and answered inquiries in a timely manner.
- Highlighted target products with eye-catching signs, displays, and shelf positions.
- Participated in team meetings to discuss sales strategies and market trends.
Education
High School Diploma -
Garfield Heights High School
Garfield Heights, OH06-2011
Skills
- Product knowledge
- Pricing strategy
- Sales presentations
- Lead generation
- Client relationship management
- Client engagement
- Complaint resolution
- Objection resolution
- Negotiation strategies
Certification
- Master Certified Chrysler Jeep Dodge Ram Sales Professional
Accomplishments
- Chrysler Customer Satisfaction Champion
- Top 100 Chrysler Jeep Dodge Ram Sales Professional in BC
Timeline
Leasing Consultant and Trainer
Klaben Chrysler Jeep Dodge
06.2024 - 11.2024
Sales Professional
Brunswick Automart
04.2019 - Current
Sales Professional
Sandow Business Solutions
01.2018 - 02.2019
High School Diploma -
Garfield Heights High School