Ricardo Francis
Irvington,NJ
Summary
Well-trained individual maintaining high company standards through great customer service and interpersonal skills. Confident,Hardworking and motivated professional. Military background with more than 3 years of experience and achievements, including Medals/Awards. Actively seeks additional responsibilities and resolves problems quickly and efficiently.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Accelerated logistics Corp
West Caldwell , NJ
2020.09 - 2021.03
- Delivered 200+ packages a day
- Utilized Amazon Flex App & ELD to process and ensure timely deliveries
- Adhered to Department of Transportation (DOT) regulations
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
- Fielded customer questions and complaints and rectified issues.
- Contacted suppliers and vendors about issues with deliveries or products.
Diesel Mechanic
United States Army
Fort Hood , TX
2015.09 - 2019.03
- Commercial site supervision
- Customer service
- Inspection procedures
- Documentation organization
- Strong initiative
- Safety procedures knowledges
- Leadership
- Vehicle Maintenance
- Diesel Engine Repair
- Tire Service
- Tractor-Trailer
- Brake Repair
SALES ASSOCIATE
Sears
Brooklyn , NY
2012.10 - 2013.03
- Developed positive customer relationships through friendly greetings and excellent service
- Prepared merchandise for sales floor by pricing or tagging and items
- Collaborated with team to complete store maintenance, stocking, merchandising and upkeep
- Verified all customers received receipts for purchases.
- Provided positive first impressions to welcome existing, new and potential customers.
Education
Bachelor of Science - Business Administration
Montclair State University
Montclair, NJ05.2023
GED -
Iroquois Job Corps
Medina, NY03.2013
Skills
- MS Office
- Data Entry
- Decision Making
- Leadership
- Packing Slip Verification
- CDL Holder
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
- Awards , Army Achievement Medal July 2017, Certifications and Licenses , CDL Class A, January 2019 to Present Secret Clearance
Timeline
Delivery Driver
Accelerated logistics Corp
2020.09 - 2021.03
Diesel Mechanic
United States Army
2015.09 - 2019.03
SALES ASSOCIATE
Sears
2012.10 - 2013.03
Bachelor of Science - Business Administration
Montclair State University
GED -
Iroquois Job Corps
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