Summary
Overview
Work History
Education
Skills
Languages
Timeline

Ricardo Garcia

Operations Manager
San Bernardino,California

Summary

Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

11
11
years of professional experience

Work History

Operations Manager

Under Armour Inc
Rialto, California
07.2018 - Current
  • Established operational objectives and work plans and delegated assignments to subordinate leads
  • Lead team through safety audits while maintaining performance standards of 95%+
  • Successful rollout of projects
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Devised processes to boost long-term business success and increase profit levels.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.

Outbound Supervisor

Under Armour Inc
Rialto, California
07.2013 - 07.2018
  • Executed daily plan based on forecasts and production plan
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Implementing new projects
  • Leading, motivating, training and developing staff
  • Resolve and speak to quality issues
  • Accomplished multiple tasks within established timeframes.

Warehouse Lead

TOLL
San Pedro, California
07.2012 - 06.2013
  • Proven ability to lead a team through adversity
  • Responsible for training and onboarding
  • Ensure team is in compliance with all Health and Safety regulations
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.

Education

High -

Chaffey College

Skills

  • Process improvement
  • Operational Efficiency and Safety
  • Results-oriented
  • Certified PIT trainer through Raymond’s “safety on the move” training program
  • Performance Monitoring and Evaluation
  • Work flow planning
  • Superuser in PkMS
  • Problem Anticipation and Resolution
  • MS Office programs
  • Records Organization and Management
  • Business Leadership
  • Team Leadership
  • Payroll Administration and Timekeeping

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Operations Manager - Under Armour Inc
07.2018 - Current
Outbound Supervisor - Under Armour Inc
07.2013 - 07.2018
Warehouse Lead - TOLL
07.2012 - 06.2013
Chaffey College - High,

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Ricardo GarciaOperations Manager