RICARDO GRANADOS
Rialto,CA
Summary
Highly skilled Collision General manager with 10+ years experience in management and 25+ years in the auto collision repair industry. A motivational leader with a passion to grow my team members, to collaboratively achieve personal, career and company goals.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures.
Overview
27
27
years of professional experience
Work History
General Manager
Gerber Collision Pomona
06.2024 - 05.2025
- Identified and maximized sales opportunities, meet, or exceed the company customer service and client's expectations.
- Provided and assisted the team to complete daily and weekly production goals.
- Recruit, interview and hire new teammates.
Avalon Car Star Rialto
07.2023 - 04.2024
- Identified and maximized sales opportunities, meet, or exceed the company customer service and client's expectations.
- Provided and assisted the team to complete daily and weekly production goals.
- Recruit, interview and hire new teammates.
General manager Menifee Location
Gerber Collision
05.2022 - 07.2023
- Identified and maximized sales opportunities, meet, or exceed the company customer service and client's expectations.
- Provided and assisted the team to complete daily and weekly production goals.
General Manager Bellflower and Torrance
Service king
11.2021 - 04.2022
- Provided and assisted the team to complete daily and weekly production goals.
- Identified and maximized sales opportunities, meet, or exceed the company customer service and client's expectations.
- Recruit, interview and hire new teammates.
Manager, Estimator and Quality Inspector
Caliber collision Centers
04.2007 - 11.2021
- Wrote estimates and process repairs for insurance companies/CP customers.
- General Manager for Caliber Collision from 2015-2020, Managed different size Locations successfully. San Bernardino, Riverside 14th st. Corona was a high line European Repair center. Rialto and opened the new store in Fontana.
- My responsibilities were to Identified and maximized sales opportunities, meet, or exceed the company customer service and client's expectations.
- Provided and assisted the team to complete daily and weekly production goals.
- Quality Compliance Manager, from 2008-2012 Inspect quality of the repairs and state regulations compliance. Provide training to quality inspectors in California and Texas. Manage my team schedule and locations to inspect.
- Led recruiting efforts for field inspectors and provided training for new members.
- Production manager from 2007 to 2008 at Caliber Collision Center Riverside-Indiana. High-Line center, specializes in repairing European vehicles.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Estimator
Fix Auto/Holmes auto body
01.2006 - 01.2007
- Write estimate and process the repairs for insurance clients and customers.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
Center Manager
Sunco Auto Care
01.2005 - 01.2006
- Helped new owner open and managed the collision part of the auto center.
- Managed parts, estimating, sales and production. Assisted the team in different departments with their daily tasks.
- Conducted the interviews on all new hires for the collision center.
Body Shop Manager
In and Out Paint and Body
Ontario, CA
01.1998 - 01.2004
- This is where my career started as a detailer, estimator and then became center manager. Production shop, specialized in single stage complete refinish.
Education
High school diploma -
Park West High School
01.1998
MCSE training course - undefined
Computer Education Institute
Skills
- ICAR platinum certification
- European vehicle collision repair expertise
- Fluent in Spanish and English
- Estimating, CCC one and Mitchell
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
Accomplishments
First shop in the inland empire for Caliber Collision to achieve platinum status and maintain it for a year.
Timeline
General Manager
Gerber Collision Pomona
06.2024 - 05.2025
Avalon Car Star Rialto
07.2023 - 04.2024
General manager Menifee Location
Gerber Collision
05.2022 - 07.2023
General Manager Bellflower and Torrance
Service king
11.2021 - 04.2022
Manager, Estimator and Quality Inspector
Caliber collision Centers
04.2007 - 11.2021
Estimator
Fix Auto/Holmes auto body
01.2006 - 01.2007
Center Manager
Sunco Auto Care
01.2005 - 01.2006
Body Shop Manager
In and Out Paint and Body
01.1998 - 01.2004
MCSE training course - undefined
Computer Education Institute
High school diploma -
Park West High School
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