Ricardo Gurrola
Homestead,FL
Summary
Dynamic Certified Asbestos Specialist with a proven track record at EE&G Construction and Remediation, excelling in performance management and quality assurance. Enhanced customer satisfaction through effective problem-solving and implemented training programs that improved employee retention. Skilled in equipment calibration and fostering knowledge sharing within cross-functional teams.
Overview
8
8
years of professional experience
Work History
Certified Asbestos Specialist
EE&G Construction and Remediation
08.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Frequently inspected production area to verify proper equipment operation.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Generated reports detailing findings and recommendations.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Skilled Labor Construction
Ensign Construction
02.2017 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
GED -
Muarthur High School
Miami, FL06-1999
Skills
- Performance management
- Quality assurance
- Equipment calibration
- Knowledge sharing
- Continuous improvement
Timeline
Certified Asbestos Specialist
EE&G Construction and Remediation
08.2022 - Current
Skilled Labor Construction
Ensign Construction
02.2017 - 07.2022
GED -
Muarthur High School
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