Stephanie Coleman
Restorative Specialist, Certified Nurse Assistant
Corpus Christi,TX
Summary
Dedicated Restorative Specialist and Certified Nurse Assistant with proven expertise at Brookdale Trinity Towers. Excelled in quality assurance and customer relations, enhancing patient care through effective communication and attention to detail. Recognized for developing improvement plans that elevated service standards and fostered teamwork, ensuring optimal patient outcomes and satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Healthcare professional prepared to deliver high-quality patient care and support. Proven track record of assisting with daily living activities and maintaining safe and clean environment. Known for reliability, adaptability, and strong teamwork skills, essential for contributing to cohesive healthcare team.
Certified healthcare professional with solid experience in patient care and support. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in vital signs monitoring, patient hygiene, and mobility assistance. Known for compassionate care, effective communication, and problem-solving abilities.
Experienced with providing compassionate patient care. Utilizes skills in patient assistance and daily living support to ensure optimal comfort and well-being. Knowledge of maintaining hygiene standards and accurate patient records.
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Overview
15
15
years of professional experience
1
1
Language
Work History
Restorative Specialist, Certified Nurse Assistant
Brookdale Trinity Towers
Corpus Christi, Texas
03.2016 - Current
- Followed all company policies and procedures to deliver quality work.
- Led quality assurance efforts, maintaining high standards for all products and services.
- Supported needs of residents under long-term care.
- Delivered high-quality care to patients and facility.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
- Participated in ongoing professional development opportunities to remain current on best practices in the field of Certified Nurse Assistance.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Streamlined communication between patients and healthcare providers by serving as an attentive liaison during shift handovers and interdisciplinary meetings.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Provided skilled post-operative care to patients, closely monitoring their recovery progress and reporting any changes to nursing staff promptly.
- Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
- Contributed to a sanitary environment by adhering to strict infection control protocols when cleaning rooms and equipment.
- Developed effective improvement plans in alignment with goals and specifications.
- Assisted nursing staff in wound care procedures, effectively preventing infections and promoting healing.
- Supported needs of residents under long-term care.
Cashier Team Lead
Stripes Convenience Store
Corpus Christi, Texas
06.2012 - 03.2016
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Quickly and accurately counted drawers at start and end of each shift.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
- Increased customer loyalty and retention.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Trained team members on cash register operation and cash handling.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Developed strong relationships with repeat customers through friendly service interactions.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Restocked and organized merchandise in front lanes.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Cashier Team Lead
Whataburger
Corpus Christi , Texas
02.2010 - 02.2012
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Quickly and accurately counted drawers at start and end of each shift.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
- Increased customer loyalty and retention.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Education
High School Diploma -
Home School
San Antonio, United States 05.2025 -
No Degree - Certified Nurse Assistant
Del Mar College
Corpus Christi, TX 05.2001 -
Skills
Customer relations
Quality assurance
Knowledge sharing
Problem-solving
Time management
Multitasking Abilities
Self motivation
Effective communication
Time management abilities
Problem-solving abilities
Multitasking
Team building
Problem-solving aptitude
Organizational skills
Process improvement
Active listening
Interpersonal skills
Excellent communication
Task prioritization
Project planning
Reliability
Goal setting
Professionalism
Idea development and brainstorming
Written communication
Professional demeanor
Teamwork
Team leadership
Performance management
Operational efficiency
Improvement plans
Timeline
High School Diploma -
Home School
05.2025 -
Restorative Specialist, Certified Nurse Assistant
Brookdale Trinity Towers
03.2016 - Current
Cashier Team Lead
Stripes Convenience Store
06.2012 - 03.2016
Cashier Team Lead
Whataburger
02.2010 - 02.2012
No Degree - Certified Nurse Assistant
Del Mar College
05.2001 -
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