Ricardo Gutierrez
Highland,CA
Summary
Counter associate with 17 years of experience displaying hard work and consistency in versatile environments. Strong work ethic with knowledge of counter management and organizational ergonomics. Dynamic communicator skilled at understanding customer requests, needs and interests.
Overview
18
18
years of professional experience
Work History
Parts Back Counter Professional
Wondries Toyota
Alhambra, CA
02.2007 - Current
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service.
- Delivered outstanding hospitality and excellent customer service to 40+ patrons daily.
Education
High School Diploma -
Alhambra High School
Alhambra, CA06.2004
Skills
- Customer Service
- Invoice Processing
- Inventory Management
- Ordering parts
- Improving Customer Satisfaction
- Inventory Auditing
- Key-Holder
- Managing Parts Deliveries
References
Available Upon Request
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Parts Back Counter Professional
Wondries Toyota
02.2007 - Current
High School Diploma -
Alhambra High School