Ricardo Joyce Jr
Waterloo,USA
Summary
Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations.
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Per Mar Security
02.2023 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Material Handler
Ryder
08.2021 - 11.2022
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Customer Service Cashier
Caseys
10.2019 - 07.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Sales Associate
Kum an Go
05.2018 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
College in Criminal Justice -
University of Northern Iowa
Cedar Falls, IA06.2025
High School Diploma -
East High School
Waterloo, IA05.2010
Skills
- Conflict Resolution
- Interrogation Techniques
- Staffing and Scheduling
- Site Visits
- Forklift
- Customer service
- Cherry picker
- Typing
- Reach truck
- SAP
Certification
- Guard Card, 08/01/20, 08/01/24
- First Aid Certification
- Driver's License
- Forklift Certification
- Pallet Jack Certification
Willing To Relocate
- Des Moines, IA
- Minneapolis, MN
- Fort Wayne, IN
Timeline
Security Officer
Per Mar Security
02.2023 - 02.2025
Material Handler
Ryder
08.2021 - 11.2022
Customer Service Cashier
Caseys
10.2019 - 07.2021
Sales Associate
Kum an Go
05.2018 - 09.2019
High School Diploma -
East High School
College in Criminal Justice -
University of Northern Iowa
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