Ricardo King
Upper Marlboro,MD
Summary
Results-focused, IT Project Manager with years of proven success in developing and leading cross-functional technical teams to execute and deliver major technology initiatives. Demonstrates expertise in VDI, desktop, remote access, thin clients and video conferencing. Highly-effective communication facilitator and contributor to key partnerships, projects and collective team objectives across, telecom, network, governance and vendor management to achieve positive impact on all business outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
MxU Activation and Deployment Manager
Ting Internet
Alexandria, Virginia
10.2022 - 10.2023
- Oversaw the successful implementation and deployment of Ting internet services to FTTP MxU customers while playing a crucial role managing and coordinating various aspects of the deployment process
- Collaborated with cross-functional teams, including sales, marketing, engineering, and customer support to ensure seamless deployment and activation processes
- Applying Project management tools to drive key milestones to completion on time and on budget while managing vendors and subcontractors
- Provided guidance and project outputs to stakeholders and upper management.
Construction Manager
Starry, Inc.
Arlington, Virginia
04.2021 - 06.2022
- Apply construction experience, technical acumen, and leadership skills while managing 10 Construction Technicians
- Coordinate with network deployment, solutions engineering, and field maintenance teams complete network cabling and connectivity projects
- Provide actionable information to Project Manager and Technical Director during weekly management meetings.
Lead Network Deployment Technician
Starry, Inc.
Arlington, Virginia
02.2020 - 04.2021
- Directed operations for six Network Deployment Technicians
- Guided projects involving network equipment cabling, pulling, terminating CAT & fiber cables, wire and system testing, repair, and service maintenance
- Consulted with Solution Engineers and Project Managers during technical discussions to develop sound deployment strategies for Cisco managed switches and Routers.
Lead Network Technician
Matek, Inc.
Washington, D.C.
03.2017 - 07.2019
- Orchestrated build-out of infrastructure for 10 gigabit network upgrades at Howard University Campus
- Supervised three technicians throughout the full project lifecycle
- Owned direct responsibility for troubleshooting technical issues for campus faculty and staff
- Guided key processes including project design, risk management, and project execution
- Read campus plat design and recorded inconsistencies with campus OSP designs.
Field Supervisor | Project Manager
TWD & Associates
Alexandria, Virginia
01.2014 - 08.2017
- Held full accountability for IT infrastructure network projects ranging from $1K to $3M
- Managed and mentored up to 25 staff along with vendor-supplied Field Technicians
- Scope of responsibility covered pre-construction RFP package submittals, design, build-out, budgeting, and scheduling for all ISP/OSP telecom projects
- Conducted site surveys and customer walk-throughs to determine network needs and costs
- Led project kick-off meetings while also setting milestones, KPIs, and project goals.
Education
Certificate - Business & Industry Project Management
Pima Community College
05.2005
Certificate - PMI Project Management Standards & Practices
Anne Arundel Community College
03.2005
Certification
- OSHA 30 Workplace Safety Training Certification
- BICSI ITS Network Design Fundamentals
- Hilti Firestop Certification
- Starry Inc. Competent Safety Person
- Roof top work
Accomplishments
- Acquired experience in key areas of project management, network infrastructure, connectivity, network deployment, and cost analysis.
- Counted on to assumed control over behind schedule or failing projects and create strategic plans that ensure successful project turnaround and positive outcomes for customers, executives, and project owners. Representative in General Construction meetings on network infrastructure projects.
Affiliations
- Team Bowling
- Family Handyman
- BICSI
References
References available upon request.
Timeline
MxU Activation and Deployment Manager
Ting Internet
10.2022 - 10.2023
Construction Manager
Starry, Inc.
04.2021 - 06.2022
Lead Network Deployment Technician
Starry, Inc.
02.2020 - 04.2021
Lead Network Technician
Matek, Inc.
03.2017 - 07.2019
Field Supervisor | Project Manager
TWD & Associates
01.2014 - 08.2017
Certificate - Business & Industry Project Management
Pima Community College
Certificate - PMI Project Management Standards & Practices
Anne Arundel Community College
- OSHA 30 Workplace Safety Training Certification
- BICSI ITS Network Design Fundamentals
- Hilti Firestop Certification
- Starry Inc. Competent Safety Person
- Roof top work
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