RICARDO LEWIS
Queens,NY
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Travel Agent Assistant
GCS
Long Island City, NY
05.2023 - Current
•Paratransit and taxi dispatcher
• Provides and offered for solutions concerning planning for all clients and customers.
• Provided all reservation tasks: same day related or tasks in advance.
• Administrative tasks services, including Accident reports and incident entries.
Driver Helper
Independent Employer
Queens, NY
11.2021 - Current
- Kept logs of all transactions and stops
- Assisted driver with product or package deliveries to residential and commercial locations
- Displayed great communication and customer service skills
- Exhibited good attendance, work habits and willingness to learn job functions
Professional Volunteer
Shriners Children’s Hospital
New York, NY
09.2009 - 06.2014
- Provided entertainment and emotional support to children of all ages receiving care
- Supervised children and created educational programs to keep children entertained and in good spirits
- Reported any irregularities or behavior issues to management
- Received praise from parents for creating fun and interactive activities for children
- Utilized personal music skills in piano and guitar to incorporate song into daily activities
Education
Health Science - Medical Radiologic Technology
Queensborough Community College
Queens, NY01.2014
High School Diploma -
Robert F. Wagner Jr. Secondary School for Arts & Technology
Long Island City, NY2009
Certified Professional Music Educator - Music Theory And Composition
Alberto’s Music Center
Ozone Park, NY05.2001
Skills
- Proficient in Microsoft Office, Word, Excel, Outlook, and CAD design
- Attention to detail and a track record of proficient inventory management skills
- Customer Service and Ability to Lead a Team or Work Independently
- Result-Oriented with a proven track record of success in selling customers
- Data Entry and Computer Proficiency in the workplace
Certification
- Certified music instructor
- A+ computer technician
Timeline
Travel Agent Assistant
GCS
05.2023 - Current
Driver Helper
Independent Employer
11.2021 - Current
Professional Volunteer
Shriners Children’s Hospital
09.2009 - 06.2014
Health Science - Medical Radiologic Technology
Queensborough Community College
High School Diploma -
Robert F. Wagner Jr. Secondary School for Arts & Technology
Certified Professional Music Educator - Music Theory And Composition
Alberto’s Music Center