Ricardo Lopez

• Identified problematic components and wiring issues and applied troubleshooting techniques.
• Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
• Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
• Mounted panels for motion detectors, keypads and controls.
• Demonstrated system use, maintenance and care to customers.
• Trained newly hired technicians on proper installation of low voltage wiring systems.
• Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
• Completed custom automation equipment design to customers' specifications using AutoCad.
• Updated hardware and software platforms by implementing automation and efficiency improvements.
• Attended training committees that wrote training modules for equipment operation and testing.
• Installed boxes, routers, telephone, and home automation devices.
• Tested all newly installed fire alarms.
• Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.
• Performed annual inspections on fire and security alarm systems.
• Installed, tested and serviced alarm and associated systems for commercial and residential customers.
• Fully installed fire alarms and various security devices.
• Responded to maintenance calls and troubleshot devices.

• Increased sales by offering advice on purchases and promoting additional products.
• Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
• Listened to customer details and offered matching solutions to meet wide range of requirements.
• Demonstrated features, answered questions and offered solutions.
• Installed and repaired over [5] security systems and programmable logic controls.
• Installed access and elevator controls, alarms and video surveillance systems.
• Educated customers on effective use of security systems.
• Educated customers on proper ways to use security systems after completing tests and repairs.
• Explained how to properly use security systems so that customers were knowledgeable.
• Fully installed fire alarms and various security devices.
• Responded to maintenance calls and troubleshot devices.
• Assisted with electrical installations of lighting and smoke detectors.
• Educated customers on preventive care and regular maintenance to prevent system malfunctions.

Primary responsibilities fall into the following categories:

• Reviewed installation specifications, building permit, manufacturer's

instructions, and government ordinances to determine installation site.

• Selected, orients and installs off air broadcast uhf/vhf antenna.

• Visually inspected installation site to identify obstructions, such as trees or

buildings, that could distort or block signals from satellite.

• Performed off air broadcast network signal strength test, per guidelines.

• Tested installed system for conformance to specifications. Instructed customer in

use of equipment and ensures that documentation is effectively completed and submitted, as appropriate. Replaces or repairs defective parts.

• Accurately maintained van inventory and coordinates van maintenance schedules,

to ensure vehicle is kept in good repair.

• Promoted and demonstrated departmental standards in performing

responsibilities.

• Adhered to and ensures staff is compliant with safety guidelines and

requirements.

DISHNET INTERNET:

Installing/Maintaining Hughes Satellite Internet systems within our coverage area. Installed mount, ground, cabling, and modem to customer's single computer. All jobs must be installed to Hughes and NEC specs. Some networking required. must scan and email your completed paperwork daily.

FIELD TRAINER:

Started off as a field technician, installing dish network systems on Residential homes, about 2 years later I became OJT certified to train our new technicians and learned various ways to get new individuals to be comfortable in a new environment/workplace.

SMART HOME SOLUTIONS:

DRS SmartSolutions is a full-service technology solutions company that offers services including home automation, commercial/residential audio and video, home theaters, surveillance systems, and pre-construction wiring.

I was trained to installed ceilings speakers with sound system to control a whole commercial establishment or a residential home, also to install easy to operate networks system with access point to feed a wide range of equipment, and to incorporate surveillance equipment all in one network