Ricardo Marcano
Summary
Perceptive Senior Business Analyst with over 20 years driving successful business processes for Health Managed Care companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
22
22
years of professional experience
Work History
Sr Business Analyst
Elevance Health
08.2008 - Current
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Facilitated internal audits and prepared detailed reports on findings.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Audit Supervisor
WellCare Health
01.2002 - 08.2008
- Reviewed audited financial, operational and regulatory compliance deficiencies and conducted follow-ups.
- Supervised and guided 30 employees during audits to safeguard accuracy.
- Maintained communication clients throughout auditing process to deliver status updates.
- Prepared working papers, reports and supporting documentation for audit findings.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Established team priorities, maintained schedules and monitored performance.
Education
Bachelor of Arts - Business Administration
St Leo College
Tampa, FL12.1996
Skills
- Operations Analysis
- Solution Testing and Implementation
- Trend Data Analysis
Languages
Spanish
Native or Bilingual
Timeline
Sr Business Analyst
Elevance Health
08.2008 - Current
Audit Supervisor
WellCare Health
01.2002 - 08.2008
Bachelor of Arts - Business Administration
St Leo College
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