Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricardo Marin

Sierra Vista,AZ

Summary

Highly motivated and results-driven professional with a strong focus on time management, problem-solving, and team motivation. Committed to effective team leadership and achieving departmental goals. Eager to expand knowledge of management industry standards while fostering productivity and professional growth through exceptional leadership. Demonstrated expertise in providing fast, accurate, and empathetic support to diverse customer base. Seeking an opportunity with a forward-thinking company that values growth and offers a path to success.

Overview

5
5
years of professional experience

Work History

Restaurant Team Member

Dave & Buster's
01.2024 - 01.2025
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.

Material Handler Team Lead

Tesla Giga Factory
05.2022 - 09.2023
  • Driving forklift, moving materials from warehouse to assembly line so they can build vehicles; helped other team members with questions and to show other team members what needs to be done
  • Was promoted to Team Lead within a year of working at the company
  • Maintained a clean, organized work environment, promoting employee satisfaction and operational efficiency.
  • Streamlined communication channels within the team, enabling quick resolution of issues and facilitating a more cohesive work environment.
  • Oversaw quality control measures during all stages of material handling, ensuring compliance with industry standards.
  • Strengthened cross-functional collaboration by working closely with other departments to fulfill orders accurately and efficiently.
  • Increased accuracy of inventory counts through thorough audits, resulting in reduced discrepancies and improved stock control.
  • Boosted team productivity by delegating tasks effectively and providing clear communication on expectations.
  • Evaluated staff performance regularly, offering constructive feedback and direction for growth opportunities.
  • Implemented continuous improvement initiatives to identify areas for process enhancement, leading to increased overall performance.

Shop helper

Joe Bland Construction
02.2022 - 05.2022
  • Cleaned warehouse, picked up and cleaned outside yard, assist mechanics with holding, moving grabbing and occasionally use tools for heavy duty machinery, drove forklift to unload and load any parts or equipment from trailers or flat beds
  • Repainting and painting building and mobile storage units
  • Assisted in completing projects on time by providing support to skilled tradespeople.
  • Supported team members in achieving project goals through effective communication and collaboration.
  • Increased productivity with proficient use of hand tools, power tools, and various equipment within the shop setting.
  • Ensured a high standard of cleanliness within the shop by regularly sweeping, mopping, dusting, and disposing of debris as necessary.

Cable technician

DCOMM, INC
10.2021 - 01.2022
  • Installed cable, climbed 24ft ladder, made outlets in houses, ran cable through Ariel or underground
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Troubleshot complex technical issues successfully while maintaining clear communication with clients throughout the process.

Laborer

Hellas Construction, Inc.
10.2019 - 10.2021
  • Repair and maintenance on artificial grass fields, we use tractors and gators to pull sweepers to clean turf, and sometimes use forklifts for lifting heavy bags of rubber for the field when filling in the field or even to carry large pieces of turf, repairing loose turf seams, hashmarks, etc
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.

Call Center Representative

Continuum: Cox Communication
10.2019 - 12.2019
  • Helped customers with issues on account and with billing issues
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
  • Streamlined call flow processes for more efficient response times and increased productivity.
  • Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.

Education

Highschool Diploma -

Waynesville high school
Waynesville, MO
05.2016

Skills

  • Administration skills
  • Microsoft Office
  • Word
  • PowerPoint
  • Team Lead
  • Forklift operation
  • Forklift safety
  • Heavy machinery operation
  • Excavators
  • Bobcats
  • Electric pallet jacks
  • Regular pallet jacks
  • Forklift mechanical experience
  • Engine repair
  • Gasket replacement
  • Seal replacement
  • Oil change
  • Filter change
  • Alternator replacement
  • Belt replacement
  • Forklift cleaning
  • Forklift painting
  • Strong teamwork
  • Customer interaction
  • Adaptable learner
  • Stress tolerance
  • Hand tools proficiency
  • Good communication
  • Teamwork and coordination
  • Information gathering
  • Memory retention
  • Typing speed

Timeline

Restaurant Team Member

Dave & Buster's
01.2024 - 01.2025

Material Handler Team Lead

Tesla Giga Factory
05.2022 - 09.2023

Shop helper

Joe Bland Construction
02.2022 - 05.2022

Cable technician

DCOMM, INC
10.2021 - 01.2022

Laborer

Hellas Construction, Inc.
10.2019 - 10.2021

Call Center Representative

Continuum: Cox Communication
10.2019 - 12.2019

Highschool Diploma -

Waynesville high school

Similar Profiles

CREATE PROFILE
Ricardo Marin