Ricardo Morales Salazar
Millbrae,CA
Summary
Reliable team player with a background in customer service and logistics. Committed to optimizing delivery processes and maintaining high safety standards to drive business success.
Experienced with performing maintenance and repair tasks. Utilizes basic hand and power tools to support skilled tradesmen. Knowledge of safety protocols and routine upkeep ensures consistent, reliable service.
Overview
7
7
years of professional experience
Work History
Delivery Driver
FedEx
San Bruno, CA
11.2024 - Current
- Operated delivery vehicles to transport packages efficiently across designated routes.
- Ensured timely deliveries by adhering to established schedules and protocols.
- Maintained accurate records of deliveries, including tracking information and customer signatures.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Collaborated with team members to optimize delivery routes for improved efficiency.
- Assisted in training new drivers on operational procedures and safety standards.
- Implemented best practices for package handling, reducing damage rates during transit.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Owner/Operator
Carniceria La Moderna
Guatemala
05.2020 - Current
- Managed daily operations to ensure efficient meat processing and customer service.
- Implemented inventory management system to track stock levels and reduce waste.
- Trained staff on food safety standards and operational procedures for compliance.
- Developed vendor relationships to secure quality products at competitive prices.
- Oversaw financial management, including budgeting and expense tracking for profitability.
- Enhanced customer experience through personalized service and product recommendations.
- Managed day-to-day business operations.
Lead Ramp Agent
Swissport USA
San Francisco, CA
01.2024 - 04.2026
- Supervised ramp operations, ensuring timely aircraft servicing and baggage handling.
- Trained and mentored new ramp agents on safety protocols and operational procedures.
- Coordinated with ground crew to streamline loading and unloading processes for efficiency.
- Implemented best practices that improved workflow and reduced delays during peak hours.
- Monitored equipment performance, reporting issues for prompt maintenance and resolution.
- Ensured compliance with safety regulations, enhancing overall workplace safety standards.
Building Maintenance Worker
Morales Construction
73 Zita Manor Daly City
05.2022 - 08.2024
- Conducted routine inspections to identify maintenance needs and ensure safety compliance.
- Performed repairs on plumbing, electrical systems, and HVAC units efficiently.
- Assisted in scheduling and coordinating maintenance tasks for optimal workflow.
- Maintained inventory of supplies and tools, streamlining procurement processes.
- Installed new locks, door handles, and door closers.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Maintained cleanliness and organization throughout common areas and facilities, promoting a positive living environment for tenants.
- Managed inventory of tools, equipment, and supplies necessary for routine maintenance tasks while minimizing waste or excess spending.
Cashier
Taco Bell
Pacifica, CA
05.2022 - 03.2023
- Processed customer transactions accurately and efficiently in fast-paced environment.
- Maintained clean and organized work area to enhance customer experience.
- Assisted in training new cashiers on register operation and customer service standards.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Monitored inventory levels of supplies and communicated needs to management.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Digitizer
Ministry of Health
Guatemala
10.2019 - 03.2022
- Led digitization projects to enhance healthcare data accessibility and accuracy.
- Streamlined data entry processes, resulting in improved operational efficiency.
- Trained staff on digitization best practices, fostering a culture of continuous improvement.
- Implemented quality control measures to ensure integrity of digital records.
- Collaborated with cross-functional teams to integrate digital systems within health services.
- Analyzed and optimized workflows for data processing and management tasks.
- Provided feedback on internal tools and processes, assisting in the continuous improvement of the company''s digitization capabilities.
- Worked closely with clients to understand their specific needs, tailoring digitization processes accordingly for optimal results.
Education
Secondary Education
Jefferson Adult School
Daly City04.2025
No Degree - Criminology
Universidad Mariano Galvez
Guatemala11.2022
High School Diploma -
Colegio Santa Familia
Guatemala10.2017
Skills
- Positive attitude
- Customer service
- Punctual and reliable
- Problem-solving
- Drywall installation
- Hand tools
- Painting
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Delivery Driver
FedEx
11.2024 - Current
Lead Ramp Agent
Swissport USA
01.2024 - 04.2026
Building Maintenance Worker
Morales Construction
05.2022 - 08.2024
Cashier
Taco Bell
05.2022 - 03.2023
Owner/Operator
Carniceria La Moderna
05.2020 - Current
Digitizer
Ministry of Health
10.2019 - 03.2022
Secondary Education
Jefferson Adult School
No Degree - Criminology
Universidad Mariano Galvez
High School Diploma -
Colegio Santa Familia