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I moved a lot of around as a kid with my dad being in the DEA so I don’t have a lot of childhood stories however, I moved to St. Louis my freshman year of high school and had a decent time playing soccer for a club and high school. Then I proceeded to join the army becoming a source intelligence analyst. leaving the army was the decision I had to make because I was expecting the birth of my first son. I am a hard-working veteran and determined to do my best at anything. I put my mind to.

Adept at troubleshooting and system diagnostics, I significantly enhanced service quality at Comcast by applying my strong mechanical aptitude and customer service skills. My leadership in equipment maintenance and team training drove performance improvements, showcasing my ability to excel in fast-paced environments and foster strong client relationships.

To apply accumulated experience from various working and academic field, as well as adopt a consensus building approach to enhance team work among your highly skilled personnel in order to make a positive impact in your organization. Am a self-motivated individual, with a good sense of initiative and peculiar leadership qualities.

Dynamic technician with extensive experience at ServiceMaster Cleaning & Restoration Services, excelling in equipment maintenance and quality control. Proven ability to enhance service delivery through effective troubleshooting and strong customer service skills. Recognized for implementing process improvements that increased operational efficiency and ensured compliance with safety regulations.
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 15 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Versatile and achievement-oriented professional with a robust background at Uems, where I honed my troubleshooting and customer service skills. Expert in system diagnostics and repair, I significantly enhanced operational efficiency and customer satisfaction. My proactive approach and ability to thrive under pressure led to innovative solutions, underscoring my commitment to excellence and continuous improvement.

Ricardo Oliva

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