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Associate Principal Engineer

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I moved a lot of around as a kid with my dad being in the DEA so I don’t have a lot of childhood stories however, I moved to St. Louis my freshman year of high school and had a decent time playing soccer for a club and high school. Then I proceeded to join the army becoming a source intelligence analyst. leaving the army was the decision I had to make because I was expecting the birth of my first son. I am a hard-working veteran and determined to do my best at anything. I put my mind to.

Dynamic technician with extensive experience at ServiceMaster Cleaning & Restoration Services, excelling in equipment maintenance and quality control. Proven ability to enhance service delivery through effective troubleshooting and strong customer service skills. Recognized for implementing process improvements that increased operational efficiency and ensured compliance with safety regulations.
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 15 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Adept at elevating operational efficiencies and enhancing team productivity, my tenure at Troubleshooters Heating and Refrigeration showcased my strong diagnostic skills and commitment to safety. Leveraging expertise in equipment maintenance and a knack for fostering customer satisfaction, I achieved significant improvements in system performance and reliability. My ability to multitask and prioritize under pressure, coupled with a proactive approach to continuous learning, drives consistent project success and innovation.

Adept at troubleshooting and system diagnostics, I significantly enhanced service quality at Comcast by applying my strong mechanical aptitude and customer service skills. My leadership in equipment maintenance and team training drove performance improvements, showcasing my ability to excel in fast-paced environments and foster strong client relationships.

Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Ricardo Oliva

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