Ricardo Olivares
Orlando,FL
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant and banquet environments. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in my designated role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host, Food Runner, Server Assistant
JW Marriott Bonnet Creek
04.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Fine dinning, Michelin Recommended restaurant, nominated third place for best hotel restaurant in 2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Amazon Employee
Amazon
04.2022 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
East Ridge High School
Clermont, FL05.2020
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Bilingual (Spanish, English)
- Hardworker
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- ServSafe Alcohol Certification - National Restaurant Association.
- Forbes training
- Wine 101 By Louis Chico Certified Level II Sommelier at the JW Marriott Bonnet Creek
Timeline
Host, Food Runner, Server Assistant
JW Marriott Bonnet Creek
04.2023 - Current
Amazon Employee
Amazon
04.2022 - 02.2023
High School Diploma -
East Ridge High School
- ServSafe Food Handler Certification - National Restaurant Association.
- ServSafe Alcohol Certification - National Restaurant Association.
- Forbes training
- Wine 101 By Louis Chico Certified Level II Sommelier at the JW Marriott Bonnet Creek
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