Ricardo Olivas
Twentynine Palms,CA
Summary
Versatile engineer skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Maintenance Engineer
Tortoise Rock Casino
2022.08 - Current
- Wrote and revised maintenance procedures.
- Positively engaged with customers and maintained professional appearance as company representative.
- Safely and effectively handled wide range of cleaning products and solutions.
- Repaired and replaced pumps, valves and motors.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Diagnosed and resolved machine operation variations and equipment problems.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Executed tasks within time and budget constraints.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Resolved customer complaints in prompt, polite and professional approach.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Reported issues to property manager so effective resolutions could be put into place.
- Rewired and replaced faulty electrical components in equipment.
Public Safety Agent
Tortoise Rock Casino
2021.10 - 2022.08
- Maintained safe environment for patrons, faculty and visitors.
- Identified and escorted visitors to appropriate offices.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enforced casino policies, regulations and laws regarding customer conduct to maintain safe environment on the casino floor.
- Performed security oversight, traffic control and crowd control at special events and casino activities.
- Responded to emergency calls regarding illnesses, accidents and disturbances.
- Conducted investigations of incidents, collected physical evidence and interviewed suspects, witnesses and victims.
- Managed building access control systems and developed lock and unlock protocols with key control.
- Issued access cards to authorized personnel to monitor access points.
- Checked vehicle equipment for proper functioning prior to use.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
Construction Laborer
Oscars Concrete Company
2020.06 - 2021.05
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Measured and marked areas for deploying concrete.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Applied caulking compounds by hand or caulking guns to protect against entry of water or air.
- Operated overhead lifts to move heavy and bulky work materials.
- Logged inventory to track supply counts, organize equipment and gather important materials.
- Used variety of hand and power tools safely to complete tasks.
- Installed drywall, siding and other structural components.
- Maintained orderly work environment by removing trash and sweeping up debris.
- Secured transported materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Reviewed all project documentation and blueprints to prioritize and schedule job tasks.
- Handled repairs on concrete finishing equipment, keeping tools operational.
- Adhered to safety and reporting procedures.
- Engaged with customers and subcontractors and provided timelines for project completion.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Trained new laborers in crew processes and safety behaviors.
Cashier
Jack in the Box
2020.02 - 2020.05
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned roles of other departments to provide coverage and keep store operational.
- Inspected store products for damage and obtained item replacements for customers.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Assisted customers with returns, refunds and resolving transaction issues.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
Colton High School
Colton, CA06.2020
Skills
- Scanning equipment knowledge
- Security patrol
- Public safety management
- Identification verification
- Reliability
- Premises surveillance
- Reliable and trustworthy
- Microsoft Office
- Multitasking
- First aid/ blood-born pathogens certified
- Landscaping and groundskeeping
- Equipment maintenance and repair
- General plumbing
- Customer service
- Communication
- Safety Monitoring
- Critical Thinking
- Oracle Primavera Enterprise Project Portfolio Management
- Verbal and Written Communication
- Training & Development
- Maintenance & Repair
- Forklift certified
- Ariel lifts certified
- R.A.A.P certified
- Heavy Labor
- Safe Work Practices
Certification
- CME - Certified Maintenance Employee
Timeline
Maintenance Engineer
Tortoise Rock Casino
2022.08 - Current
Public Safety Agent
Tortoise Rock Casino
2021.10 - 2022.08
Construction Laborer
Oscars Concrete Company
2020.06 - 2021.05
Cashier
Jack in the Box
2020.02 - 2020.05
High School Diploma -
Colton High School
- CME - Certified Maintenance Employee
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