Overview
Work History
Education
Timeline
Generic

Ricardo Perez

Albuquerque,NM

Overview

9
9
years of professional experience

Work History

Financial Customer Associate

Fidelity Investments
10.2022 - Current

I help participants make clear decisions regarding their investment accounts by providing clear instructions over rules and policies regarding withdraws, loans or finding resources.

Bilingual Senior Specialist

Bank of America
03.2021 - 10.2022

I help uncover and understand clients’ known and unknown needs by being knowledgeable in all products and services we offer and proficiently cross-selling, upselling or referring to meet customers' needs or requests for their banking needs.

Bilingual Retention Specialist

Xfinity
02.2015 - 04.2020

Responsible for retaining existing customers who wish to cancel their Xfinity services by educating and re-energizing them about our products and services by providing better pricing offerings against competitor companies.

Education

Business Administration

Central New Mexico College
2024

Timeline

Financial Customer Associate

Fidelity Investments
10.2022 - Current

Bilingual Senior Specialist

Bank of America
03.2021 - 10.2022

Bilingual Retention Specialist

Xfinity
02.2015 - 04.2020

Business Administration

Central New Mexico College
Ricardo Perez