Ricardo Ramirez Jr
Mesa,AZ
Summary
Dedicated healthcare professional with 19+ years of hands-on patient care as a CNA and 4+ years of high-volume operations management at a fast-paced restaurant. Proven ability to bridge communication between clinical staff, patients, and families while managing budgets, schedules, and regulatory compliance. Currently pursuing a BSN to deepen clinical knowledge. Eager to apply strong conflict resolution, advocacy, and organizational skills to improve patient satisfaction and care coordination as a Healthcare Liaison.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
Chandler Regional Medical Center
Chandler, Arizona
08.2025 - Current
- Provided direct patient care and assisted healthcare team members in delivering timely and effective treatment.
- Collaborated with healthcare team to deliver quality patient care and enhance overall treatment outcomes.
- Performed delegated basic patient care services to support nursing functions and facilitate activities of daily living.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Facilitated patient admissions and discharges at healthcare facility.
Chef Manager
Coldbeers and Cheesburgers
Scottsdale, Arizona
03.2018 - 01.2022
- Coordinated inventory management, vendor relationships, and weekly scheduling for 20 employees, maintaining budget adherence while ensuring adequate coverage during peak rush hours.
- Ensured health and safety compliance, achieving consistent passing scores on county health inspections through strict sanitation protocols and employee food-handling certifications.
- Acted as primary liaison among front-of-house staff, kitchen teams, and upper management to facilitate seamless communication for efficient daily operations.
Education
Certified Nursing Assistant - Nursing
Eastern New Mexico University
Roswell12-2016
Associate of Applied Science - Nursing
Maricopa Community Colleges, Mesa Community College
Mesa, AZ06-2026
Skills
- Patient Safety & Family Education
- Patient Communication
- Basic Pharmacology & Medical Terminology
- Medical jargon translation
- Regulatory compliance
- HIPAA compliance
- EMR systems expertise
- Supplies Management
- Staff Scheduling & Team Leadership
- Team Collaboration
- Conflict Resolution & De-escalation
- Active Listening & Empathy
- Basic Financial Awareness
Languages
Spanish
Professional
Timeline
Patient Care Technician
Chandler Regional Medical Center
08.2025 - Current
Chef Manager
Coldbeers and Cheesburgers
03.2018 - 01.2022
Certified Nursing Assistant - Nursing
Eastern New Mexico University
Associate of Applied Science - Nursing
Maricopa Community Colleges, Mesa Community College