Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
19
19
years of professional experience
Work History
Real Estate Agent
Corcoran Urban Estate
Chicago, Illinois
08.2022 - Current
Cultivated strong relationships with clients to understand their real estate needs.
Conducted market research to identify trends and property values, enhancing client consultations.
Facilitated property viewings and open houses, showcasing features to potential buyers effectively.
Negotiated purchase agreements, ensuring favorable terms for clients while maintaining compliance with regulations.
Senior Interior Designer
Self Employed Services
Chicago, Illinois
02.2007 - Current
Designed and executed comprehensive interior design concepts for residential and commercial clients.
Collaborated with architects and contractors to ensure design implementation met client specifications.
Developed detailed project timelines, budgets, and material selections to streamline workflow efficiency.
Mentored junior designers, providing guidance on design techniques and client interaction strategies.
Established strong vendor relationships to source high-quality materials at competitive prices.
Customer Sales Representative
Procter & Gamble Co
San Francisco, California
12.2009 - 04.2019
Developed strong customer relationships to enhance sales opportunities and drive brand loyalty.
Analyzed customer feedback to identify trends and improve service delivery efficiency.
Trained and mentored new team members on product knowledge and sales techniques.
Built strong relationships with clients through attentive service, leading to repeat business and referrals.
Increased customer satisfaction by addressing and resolving issues promptly and professionally.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Collaborated with cross-functional teams to implement promotional campaigns that increased customer engagement.
Education
Some College (No Degree) - Family Medicine
Faculdade De Medicina De Sao Jose. Do Rio Preto
Sao Jose Do Rio Preto, Brazil
No Degree - Italian Language
Italian Cultural Instituto of Chicago
Chicago, IL
07-2027
Bachelor of Science - Interior Design
Instituto Europeo Di Design
Milan, Italy
08-2002
Skills
Effective organizational skills
Effective team player
Strong professional presence
Lead management
Client-service oriented
Attention to detail
Strong verbal communicator
Proficient in Portuguese
Maintained clean driving record
Assessment of client needs
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Italian
Limited Working
Interests
Backpacking and Hiking
Food Tourism
Sharing travel tips, recommendations, and insights with fellow enthusiasts
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Realtor/Referral Specialist at Terranova Real Estate,Corcoran GL,Keller WilliamsRealtor/Referral Specialist at Terranova Real Estate,Corcoran GL,Keller Williams