Ricardo Rios
Menifee,CA
Summary
Result-driven and energetic self-starter looking to obtain the position of Vice President of Operations at Twin Palms Recovery Center. With proven skills to manage all aspects of budget and planning cycle and execution, ability to cultivate client rapport, drive business growth, and capitalize on revenue potential. Skilled executive with experience in business development and strategic planning. Detail-oriented team player with strong organizational skills.
Overview
14
14
years of professional experience
Work History
Account Executive
CBE Office Solutions
02.2015 - Current
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Part of 'top gun' group made up of top producers for the organization
- Achievements: Successfully made PC in 2018, 2019, 2021, 2022 and 2023
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company's reputation as a trusted partner in their respective industries.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
Account Executive
SoCal Office Technology
05.2013 - 01.2015
- Strategically penetrate accounts in assigned territory and build customer base
- Perform daily sales activities such as cold calls, site visits, quoting, and sales presentations
- Achievements: Successfully complete sales cycle of a big-ticket item (production machine) in 8 days
- Exceed Ramp-Up Quota by 280% during 2 months training
- Elected to be one of the 50 reps to represent company at a Leadership Development
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Member Team Lead
Sam’s Club
05.2012 - 05.2013
- Delegated tasks and leading by example by providing customer services
- Maintained cashier drawer and ensured accurate daily cash records for team
- Monthly team evaluations and assisted with scheduling.
- Trained new team members by relaying information on company procedures and safety requirements.
Manager
Rios Pool and Spa Service
07.2011 - 05.2013
- Supervised a staff of 6 workers in a small office setting
- Handled various administrative duties such as answering phones and building rapport with customers
- Oversee a database of 200+ clients, created schedules, estimates and routes
- Other job functions consisted of: Documentation, filing, and bank deposits.
- Accomplished multiple tasks within established timeframes.
Sales Associate and Team lead
Vans
05.2010 - 03.2013
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Bachelor of Arts in Political Science -
University of California, Riverside
06.2011
Skills
- Proficient in Microsoft office
- Operations Management
- Customer Service
- Budget Development
- Client Relationship Building
- Teamwork and Collaboration
- Account management
- Problem Solving
- Team Building and Motivation
- Strategic Planning
Languages
Spanish
Native or Bilingual
Timeline
Account Executive
CBE Office Solutions
02.2015 - Current
Account Executive
SoCal Office Technology
05.2013 - 01.2015
Member Team Lead
Sam’s Club
05.2012 - 05.2013
Manager
Rios Pool and Spa Service
07.2011 - 05.2013
Sales Associate and Team lead
Vans
05.2010 - 03.2013
Bachelor of Arts in Political Science -
University of California, Riverside
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