Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ricardo Rivera

A
Zephyrhills,FL

Summary

Sales Executive with 7 years of experience driving six
figure revenue growth for healthcare companies in the
clinical laboratory area.

Developed relationships with decision makers for healthcare
groups and practices in the Florida region generating $865k
in new sales revenue in 2021 and $400k for Q1, Q2 and Q3
for 2022.

Led EHR interface implementation with C-Suite members,
RMBD and EDI team for a medical group and their 16
locations. Mapped managed care payors and test
compendium in order to generate $500k in new sales
projected revenue for Q3 & Q4 2023.

Salesforce trailblazer with explorer rank and 23 badges.

Overview

7
7
years of professional experience
32
32
years of post-secondary education
1
1
Language

Work History

Key Account Executive

LabCorp
09.2022 - Current
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Positioned global capabilities to expand market share.
  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
  • Developed and delivered presentations to key customers to position products and services.
  • Quota buster for 5 Consecutive months.
  • 1.2 M new sales
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • Built relationships with customers and community to promote long term business growth.
  • Positioned global capabilities to expand market share
  • Developed and delivered presentations to key customers to position products and services
  • Improved account management by predicting potential competitive threats and outlining proactive solutions

Inside Sales Representative

Labcorp
01.2020 - 08.2022
  • Managed friendly and professional customer interactions.
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Developed and implemented sales strategies to increase customer loyalty and retention.
  • Used CRM software to maintain detailed contact logs and account records.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Spearheaded 20 + EHR interface implementation projects
    that connected 100 providers across 40 different practices
    that generated $500k in new sales revenue.
  • Met criteria for 2022 Gem Club: 216% new revenue growth
    and 104% book of business attainment.
  • Quarterly quotas delivered during 2021: Q1 111%; Q2 515%; Q3 494% and Q4 370%.
  • Quarterly quotas delivered during 2022: Q1 157%; Q2 101% and Q3 127%.
  • Handled Local and international Clients.

Sales Support Associate

LabCorp
05.2017 - 01.2020
  • Provided sellers with accurate information concerning platform policies for sales, database issues and listing inaccuracies.
  • Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience.
  • Answered questions regarding seller inventory, shipping, payments and buyer complaints.
  • Assisted sellers with platform requirements for renewals and upgrades.
  • Entered and process pricing, billing adjustments and connectivity request.
  • Assisted accounts with testing, logistic and other operational questions and concerns.
  • Assisted Field reps and Sales manager with pricing, specimen issues, Billing questions, etc.
  • Manage EDI/Interface projects to connect client's EMR to Local system
  • Demonstrated computer skills for data entry and answered broad variety of inquiries.

Education

Associate of Arts - Health Administration

Kaiser University
Tampa
06.2023 - 03.2024

Associate of Arts - Business Administration

Technologic Espiritu Santo
Guayaquil
05.1993 - Current

Skills

Relationship Management

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Timeline

Associate of Arts - Health Administration

Kaiser University
06.2023 - 03.2024

Key Account Executive

LabCorp
09.2022 - Current

Inside Sales Representative

Labcorp
01.2020 - 08.2022

Sales Support Associate

LabCorp
05.2017 - 01.2020

Associate of Arts - Business Administration

Technologic Espiritu Santo
05.1993 - Current

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