Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ricardo Rosales

Kissimmee

Summary

Highly organized and personable associate dedicated to teamwork culture and customer oriented. Experienced in customer service and others development. Outgoing and extremely focused on growing within the brand that I work for. I am always up for a challenge or something new that will help me grow as a worker and a person.

Overview

7
7
years of professional experience

Work History

Sales Assistant

Samsung Electronics.
01.2018 - 11.2021
  • Fielded customer questions to share information about products, availability, and pricing.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Sales Assistant

BGH
09.2017 - 01.2018
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Sales Assistant

Mia Toro
05.2017 - 09.2017
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Recommended complementary purchases to customers, increasing revenue.

Manager

United Colors Of Benetton
03.2015 - 03.2017
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Education

No Degree - Business Administration

University Rafael Urdaneta URU
Venezuela

High School Diploma -

Colegio San Vicente De Paul
Venezuela
2010

No Degree - English

Language On
Orlando, FL

Skills

  • Reliable and Responsible
  • Loss Prevention
  • Sales expertise
  • Meeting Sales Goals
  • Bi-lingual ( Spanish and English)
  • team player
  • team work
  • Ability to multitask
  • Persistence combined with a positive attitude
  • empathetic

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Sales Assistant

Samsung Electronics.
01.2018 - 11.2021

Sales Assistant

BGH
09.2017 - 01.2018

Sales Assistant

Mia Toro
05.2017 - 09.2017

Manager

United Colors Of Benetton
03.2015 - 03.2017

No Degree - Business Administration

University Rafael Urdaneta URU

High School Diploma -

Colegio San Vicente De Paul

No Degree - English

Language On

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Ricardo Rosales