Ricardo Russell
Winston-Salem,NC
Summary
Dedicated operations and inventory professional with 7 years of experience in warehouse, fulfillment, inventory control, and customer service. Proven track record of maintaining inventory accuracy, supporting efficient warehouse Operations and adhering to strict safety and quality standards. Skilled in inventory audits, order processing and warehouse technology systems. Recognized for reliability, strong work ethic and the ability to effectively work in fast-paced team environments. Bilingual in English and Spanish, with excellent customer service skills.
Overview
13
13
years of professional experience
Work History
Operations Associate
Amazon
Colorado Springs/ Kernersville, Colorado/ North Carolina
06.2018 - 08.2025
- Processed, sorted and prepared customer orders in a high-volume fulfillment center environment.
- Consistently met and exceeded productivity, quality, and safety performance standards.
- Utilized handheld scanners, inventory management systems, and warehouse technology to track and process merchandise.
- Assisted with inventory audits, cycle counts, and discrepancy resolution to ensure inventory accuracy.
- Maintained compliance with company safety policies and procedures while working in a fast-paced environment.
- Demonstrated reliability through excellent attendance, punctuality, and consistent performance.
- Successfully transferred from Colorado Springs Colorado to Kernersville North Carolina.
Inventory Coordinator
RGIS
Colorado Springs, Colorado
04.2017 - 06.2018
- Investigated inventory discrepancies and assisted with corrective action.
- Maintained detailed documentation and inventory records
- Use of inventory software to ensure accurate stock reporting.
Lead Sales Consultant
Allied Communications
Sterling, Virginia
03.2012 - 04.2017
- Consistently met or exceeded individual and team sales goals.
- Used a consultative sales approach to identify customer needs and recommend the appropriate products and services.
- Increased revenue through upselling and cross-selling strategies.
- Cultivated customer relationships, resulting in increased repeat business and referrals.
- Trained and mentored team members on sales techniques, customer service, and company procedures.
- Worked closely with management to improve sales results and customer satisfaction.
- Managed schedules, delegated responsibilities, and monitored team performance.
- Assisted with recruiting, interviewing, hiring, and onboarding new employees.
Education
Some College (No Degree) - Business Administration
Everest College
McLean, VASkills
- Inventory Control & Auditing
- Inventory Management Systems
- Warehouse Operations
- Order Fulfillment
- Cycle Counting
- Quality Assurance
- Safety Compliance
- Process Improvement
- Data Entry & Documentation
- Problem Solving
- Leadership & Training
- Customer Service
- Bilingual (English/Spanish)
Timeline
Operations Associate
Amazon
06.2018 - 08.2025
Inventory Coordinator
RGIS
04.2017 - 06.2018
Lead Sales Consultant
Allied Communications
03.2012 - 04.2017
Some College (No Degree) - Business Administration
Everest College