Objective focused on long-term growth within a collaborative team environment. Dedicated professional with adaptability and a proactive approach to learning. Strong work ethic complemented by effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
36
36
years of professional experience
Work History
Processing Coordinator GS-6 STEP 2
CUSTOMS BORDER PROTECTION
Laredo, TX
01.2024 - Current
Processed custody of detainees while ensuring well-being outside secure complex.
Conducted inventory tagging and storage of detainees' personal property for documentation.
Transported detainees to proceedings and medical facilities, operating passenger shuttle bus as needed.
Coordinated with various sectors and agencies for removal procedures, travel, and escorts.
Logged welfare check status of occupants and performed visual inspections of holding areas.
Entered information into appropriate processing systems for accurate record-keeping.
Drafted and maintained administrative paperwork related to property, transportation, and deportation.
Ensured a safe, clean work environment while adhering to policies and procedures.
Owner/Operator
AFFORDABLE PEST CONTROL
Laredo, TX
01.2015 - Current
Oversight management/Supervising Director
Oversee and supervise pest management, provide customer service, fill out reports of chemicals used on site.
Order, maintain and handle pesticides in an orderly manner according to state laws and regulations.
Managed daily operations of pest control services for residential and commercial clients.
Scheduled and coordinated appointments for pest inspections and treatments.
Conducted thorough inspections to identify pest issues in various environments.
Established customer relationships through effective communication and service follow-up.
Implemented quality control measures to ensure service standards were met consistently.
Developed and maintained inventory of pest control supplies and equipment.
Owner/Director
Casa de Nuestra Gente Adult Day Care
Laredo, TX
01.2000 - 01.2019
Oversight management/Director
Management of daily operations to provide best possible service to clients and all reports to state funded agency.
Provided billing on a weekly basis for payroll, conducted employee training.
Provide transportation to and from hospitals and medical appointments.
Trained new employees on care protocols and procedures.
Ensured compliance with local, state, and federal regulations.
Oversaw budgeting and financial management.
Provided direction and guidance to employees.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Owner/Director
Nuestra Gente Counseling Center
01.1999 - 01.2011
Oversight management/Director
Counseling service provided for clients referred from federal, state and county programs for domestic violence, substance abuse, anger management and DWI offenses.
Coordinated all aspects of business including training counselors and staff.
We also provided excellent customer service reports on clients to courts, probation officers, attorneys, and federal or state agencies.
Owner/Director
Chiro-health
01.2001 - 01.2008
Company Overview: Chiro-practice clinic
Oversight management
Owner/Operator of Chiropractic clinic to oversee all aspects of business including hiring and management of all employees and in training to provide the best customer service for all patients and a well managed work environment.
All are trained to comply with all the city, state and health policy.
Chiro-practice clinic
Deputy Sheriff
Webb County Sheriff's Department
01.2000 - 01.2008
Deputy for the Webb County Sheriff's Department
T COLE certified to provide, protect and serve the community and patrol the county.
Training in arrest and seizure.
Skillful in report writing, radio communication and data entry.
Firefighter/Paramedic/Arson Investigator
LAREDO FIRE DEPARTMENT
Laredo
01.1990 - 01.2008
Firefighter for the City of Laredo, while also providing services as a paramedic and Arson investigator.
One year of academy training in fire suppression, search and rescue, certified in aircraft fire and rescue.
Certified in hazardous materials response/reconnaissance.
Skillful in report writing, radio communication and data entry.
Emergency Paramedic
Laredo Medical Center
Laredo
01.1995 - 01.2005
Company Overview: Emergency Department
Paramedic at the Laredo Medical Center Emergency Department
Provide emergency medical service as a first responder and customer care to all patients in the emergency room from triage to dismissal to hospital stay.
I further evaluated all patients and report to doctors on their condition, signs and symptoms.
Emergency Department
Certified in ACLS Advanced Cardiac Life Support (adult/pediatric/neo natal)
Certified in BTLS Basic Trauma Life Support (adult/pediatric/neo natal)
Certified in ATLS Advanced Trauma Life Support (adult/pediatric/neo natal)
Certified CPR
Arson Investigator - certified as Arson Investigator - determine the origin and cause of fire