Raul Cortez Jr
Harlingen,United States
Summary
Dynamic professional with extensive experience at US Customs and Border Protection, excelling in data entry and team leadership. Proven ability to manage complex processes while ensuring compliance and safety. Recognized for strong analytical skills and effective written communication, contributing to successful outcomes in high-pressure environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Border Patrol Processing Coordinator G-6 Step 7
US Customs and Border Protection
Laredo, United States
10.2023 - Current
- Processed custody of detainees while ensuring well-being outside secure complex.
- Inventoried, tagged, and stored personal property for tracking purposes.
- Transported detainees to proceedings and medical facilities, operating passenger shuttle bus as needed.
- Maintained communication in Spanish and coordinated with agencies, consulates regarding removal procedures.
- Logged welfare check statuses and conducted visual inspections of temporary holding areas.
- Entered information into processing systems accurately and timely.
- Drafted and maintained administrative paperwork related to transportation and deportation documentation.
- Facilitated arrangements for travel and escorts by liaising with relevant sectors.
Direct Care Worker II
Compass Connections
Harlingen, United States
11.2019 - 10.2023
- Supervised children to ensure safety and well-being through effective communication of behavioral expectations.
- Provided continuous supervision from shift start until relieved, maintaining compliance with agency policies.
- Documented serious incidents and daily activities accurately and timely, in accordance with agency guidelines.
- Assisted in orientation processes for new children and staff, ensuring smooth integration into programs.
- Contributed to development of treatment plans when appropriate or requested by supervisory staff.
- Applied positive child management techniques including redirection, de-escalation, and containment strategies.
- Organized and supervised activities according to daily schedules, promoting engagement and learning.
- Maintained secure campus environment by conducting rounds and adhering to radio communication protocols.
Contact Tracing Investigator
University of Texas Rio Grande Valley School of Medicine
Edinburg, United States
08.2020 - 04.2021
- Identified individuals potentially exposed to COVID-19 through contact tracing process.
- Communicated with contacts to warn of exposure and connect them with testing resources.
- Utilized Sales Force Database for accurate identification of individuals at risk.
- Collaborated with Contact Tracing Epidemiology Lead to ensure effective case management.
- Gathered information from confirmed cases regarding their contacts and provided resource connections.
- Supported contact tracers in notifying individuals of potential exposure based on collected data.
- Worked within a multidisciplinary team including epidemiologists and community resource coordinators.
Operating Room Attendant/Certified Nursing Assistant/Electrocardiogram Technician
Valley Baptist Medical Center
Harlingen, United States
06.2001 - 10.2019
- Maintained cleanliness of operating rooms post-surgery to ensure safety and hygiene.
- Transported tissue samples to laboratory for analysis in a timely manner.
- Assisted Operating Room R.N. and Anesthesia M.D. with patient positioning and preparation using sterile technique.
- Obtained blood products from lab for surgical procedures to support successful operations.
- Monitored vital signs and assisted patients with mobility on orthopedic floor, enhancing recovery experiences.
- Prepared rooms for incoming pre-operative patients to streamline workflow efficiency.
- Performed E.K.G.s in Heart & Vascular department, supporting patient diagnostics in hospital setting.
- Contributed to Code Blue and Rapid Response teams during critical incidents, focusing on chest compressions.
Education
Bachelor's degree - Bachelor's in Health Services Technology, Associate's in Technology
UTB/TSC
Brownsville, TX, United States12.2013
Some College (No Degree) - Academic Core Transfer
Texas State Technical College
Harlingen, TX, United States12-2010
Skills
- Multitasking Abilities
- Microsoft office
- Data entry
- Team leadership
- Analytical skills
- Written communication
- Reliability
- Phone and email etiquette
References
- Joe Vera, (956) 456-4090, mvnight@yahoo.com
- Gustavo Hernandez, (956) 740-1654, gustavo.hernandez2@cbp.dhs.gov
- Marcos Barabin, (956) 962-5705, marcos.j.barabin@cbp.dhs.gov
- Guillermo Lopez, (956) 556-0408, guillermo.lopez@cbp.dhs.gov
- Manuel Mata, (956) 961-5641, manuel.mata2@cbp.dhs.gov
Job Related Training
- Border Patrol Processing Coordinator training course, Federal Law Enforcement Training Center, Artesia New Mexico, 10/12/23, 12/04/23
- Operation at Large mission, Houston Texas, 05/25/25, 07/18/25
Languages
English
Full Professional
Spanish
Full Professional
Certification
- Class B with Passenger Endorsement
- Issued on June, 2024
Timeline
Border Patrol Processing Coordinator G-6 Step 7
US Customs and Border Protection
10.2023 - Current
Contact Tracing Investigator
University of Texas Rio Grande Valley School of Medicine
08.2020 - 04.2021
Direct Care Worker II
Compass Connections
11.2019 - 10.2023
Operating Room Attendant/Certified Nursing Assistant/Electrocardiogram Technician
Valley Baptist Medical Center
06.2001 - 10.2019
Bachelor's degree - Bachelor's in Health Services Technology, Associate's in Technology
UTB/TSC
Some College (No Degree) - Academic Core Transfer
Texas State Technical College
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