Ricardo Torress
Columbus
Summary
At Big Sandy Superstore, I leveraged my interpersonal communication and sales presentation skills to enhance client satisfaction and expand our customer base. By consistently exceeding sales quotas and fostering trust-based relationships, I achieved top performer status, significantly increasing sales revenue through strategic account management and social media engagement. I am a motivated Sales professional with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and handling larger accounts.
Overview
4
4
years of professional experience
Work History
Sales Representative
Big Sandy Superstore
05.2021 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Kept detailed records of daily activities through online customer database.
Education
High School Diploma -
Thomas Worthington
03-2013
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales closing
- Sales presentations
- Customer retention
- Upselling and cross selling
- Objection handling
- Account management
- Lead generation
- Social media marketing
- Client engagement
Timeline
Sales Representative
Big Sandy Superstore
05.2021 - Current
High School Diploma -
Thomas Worthington
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