Ricardo Urtiz Baltazar
Milwaukee,WI
Summary
Adept at enhancing telecommunications systems, tenure at SUBTERRANEUS showcases a proven track record in cabling layouts and customer satisfaction improvement. Skilled in troubleshooting and Mig Welding, excel in team collaboration and adaptability, significantly optimizing project outcomes and client relations without exceeding a 55-word limit. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Construction Cable Technician
SUBTERRANEUS
10.2019 - Current
- Completed 3-5/day new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Used heavy equipment, directional board machines.
- Used commercial trenchers.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Utilized advanced diagnostic tools to accurately identify causes of cable malfunctions or failures.
- Troubleshot complex technical issues successfully while maintaining clear communication with clients throughout the process.
- Coordinated with contractors and other technicians, fostering efficient teamwork on complex projects.
- Assembled communication equipment such as wiring, switching equipment, and power apparatus.
- Developed and implemented plans for installation of new networks and cabling systems.
- Assisted clients in understanding their cable systems'' functionality, increasing overall user satisfaction levels.
- Researched and evaluated new technologies for use in cabling and telecommunications systems.
- Maintained detailed records of all cabling and telecommunications activities and equipment.
- Repaired and updated equipment to conform to company-wide standards.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Optimized cable routing layouts for improved signal quality and minimized interference issues.
Satellite Installation Technician
Cable Solutions
04.2016 - 01.2019
- Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
- Ensured timely completion of projects by managing work schedules effectively.
- Maintained optimal signal strength for customers with precise dish alignment and positioning.
- Improved customer satisfaction by providing efficient and accurate satellite installation services.
Education
No Degree - Accounting And Business Management
UAT
Tampico Mexico07.1991
High School Diploma -
CETis 133
Veracruz Mexico07.1989
Skills
- Hand-tool proficiency
- Cabling layouts
- Troubleshooting skills
- Customer Service
- System repairs
- Equipment Repair
- Team Collaboration
- Effective Communication
- Decision-Making
- Adaptability and Flexibility
- Active Listening
- Mig Welding (10 years of experience)
Certification
Heating & Cooling Essentials
maintaining good physical health
I'd like to go to the gym 3 or 4 times a week
eat healthy
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Construction Cable Technician
SUBTERRANEUS
10.2019 - Current
Satellite Installation Technician
Cable Solutions
04.2016 - 01.2019
No Degree - Accounting And Business Management
UAT
High School Diploma -
CETis 133